At a Glance
- Tasks: Join our team as a receptionist, managing calls and welcoming visitors in a vibrant office.
- Company: Dynamic Dorset Front of House team across Bournemouth and Poole.
- Benefits: Full training provided, supportive environment, and opportunities for growth.
- Other info: Enjoy a varied role with a focus on teamwork and client satisfaction.
- Why this job: Be the friendly face of our company and make a positive impact on clients and staff.
- Qualifications: Customer service experience is a plus, but we welcome all enthusiastic applicants.
The predicted salary is between 20000 - 25000 £ per year.
We’re excited to offer a fantastic opportunity for a receptionist to join our Dorset Front of House team, with the chance to work across both our Bournemouth and Poole offices.
This is a full‑time permanent role (37.5 hours per week).
We are committed to providing outstanding client service, and we’re looking for a professional and approachable receptionist to join our team.
This is a varied role that combines both telephony and front‑of‑house duties, ensuring our office runs smoothly and creating a welcoming environment for our clients, visitors, and staff.
Responsibilities
Telephonist Duties
- Answer all incoming calls promptly and professionally, ensuring they are directed to the right person.
- Check voicemail messages regularly and follow up as needed.
- Forward faxes and monitor email inboxes, directing relevant messages to the appropriate team members.
Front‑of‑House Duties
- Welcome visitors with a friendly and professional approach, ensuring they have a positive experience at all times.
- Manage the visitor registration process, including issuing visitor badges and keeping track of entry details.
- Ensure the reception area is tidy, organised, and presentable, including arranging literature and maintaining the appearance of the space.
- Oversee meeting room bookings and the coordination of refreshments for meetings, ensuring all facilities are ready and well‑equipped.
- Maintain office supplies and work with the team to ensure a steady stock of beverages, snacks, and office essentials.
Administrative Support
- Assist with administrative tasks such as managing deliveries, distributing mail, and ensuring the office is fully stocked.
- Collaborate with the Facilities Manager to support office maintenance and deal with any facilities issues as they arise.
Skills & Experience
- Previous experience in a receptionist or customer service role is beneficial, it’s not essential—we’re happy to provide full training.
- Excellent communication skills with a professional, friendly manner.
- Strong organisational and multitasking abilities.
- Proficiency in Microsoft Office and basic office equipment.
- Ability to maintain confidentiality and ensure the security of sensitive information.
If you’re a proactive and organised individual, with a passion for providing exceptional client service, we would love to hear from you!
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Contact Details:
Lawfront (Lawfront Group Limited) Recruitment Team
