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- Tasks: Conduct risk-based testing to enhance customer experiences and ensure compliance.
- Company: Join a dynamic team focused on customer outcomes and continuous improvement.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by shaping better customer interactions through data insights.
- Qualifications: Analytical mindset with experience in quality assurance or compliance monitoring.
- Other info: Fast-paced environment with a focus on integrity and accountability.
The predicted salary is between 38000 - 40000 £ per year.
Role: Customer Outcome Tester
Location: Hybrid
Contract Type: 9/12 Month Contract
Salary: £38,000 – £40,000
Our client are looking for a detail-oriented and curious Customer Outcome Tester to join their Controls & Assurance team.
Please Note: This is purely an urgent contract position
This is a key role within their first line control function, where youll assess customer interactions, identify risks,…
Customer Outcome Tester employer: Lawes Recruitment (UK) Limited
Contact Detail:
Lawes Recruitment (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Outcome Tester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer outcome testing. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Tip Number 3
Showcase your curiosity! During interviews, ask insightful questions about the company's approach to customer outcomes and how they measure success. This not only shows your interest but also helps you assess if it's the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Customer Outcome Tester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Outcome Tester. Highlight your experience with quality assurance and compliance monitoring, and don’t forget to mention any relevant regulatory knowledge you have. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your analytical mindset and passion for improving customer experiences. Share specific examples of how you've influenced change through data-led insights in previous roles. We love a good story that connects your experience to our needs!
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon where possible. We appreciate well-structured reports, so show us you can communicate your ideas effectively. Remember, we’re looking for someone who can present technical information clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter. Don’t miss out on this opportunity!
How to prepare for a job interview at Lawes Recruitment (UK) Limited
✨Know Your Stuff
Make sure you brush up on the regulatory requirements like FCA Consumer Outcomes and the FCA Handbook. Being able to discuss these confidently will show that you're not just a detail-oriented candidate, but also someone who understands the bigger picture.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to influence change or improve processes in previous roles. Be ready to explain your thought process and how your insights led to better customer outcomes. This will demonstrate your analytical mindset and solutions-focused approach.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You’ll need to present technical information to senior stakeholders, so being able to convey complex ideas in an understandable way is crucial. Consider doing mock interviews with friends to refine your communication skills.
✨Emphasise Continuous Improvement
Be prepared to discuss how you’ve contributed to a culture of continuous improvement in past roles. Share specific examples where your curiosity and process thinking led to enhancements. This aligns perfectly with the role's focus on embedding improvements across operations.
