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For Companies At a Glance
- Tasks: Manage commercial and personal claims from start to finish, ensuring smooth resolutions.
- Company: Join a long-standing, client-focused Chartered Insurance Broker with a strong reputation.
- Benefits: Enjoy competitive salary, ongoing training, and a supportive work environment.
- Why this job: Be a trusted liaison, make impactful decisions, and grow your career in insurance.
- Qualifications: 3+ years in commercial claims handling; GCSE A-C in Maths and English required.
- Other info: Opportunity for professional development and staying updated on industry trends.
The predicted salary is between 28000 - 42000 £ per year.
We're recruiting on behalf of a long-standing, client-focused Chartered Insurance Broker who is looking for an experienced Commercial Claims Handler. You'll manage a variety of commercial and personal claims from start to finish, acting as a trusted liaison between clients and insurers to ensure smooth, fair resolutions.
RESPONSIBILITIES
- Manage the full lifecycle of commercial and personal claims including but not limited to Property, Liability, Motor Fleet, Professional Indemnity, and Cyber.
- Ensure proactive claims handling - communicating promptly with clients, insurers, and third parties.
- Negotiate settlements with insurers and ensure claims are resolved efficiently and fairly.
- Keep clients updated regularly, ensuring clarity, support, and guidance throughout the process.
- Maintain accurate case records and a structured diary to track progress on all open files.
- Support the wider business by preparing summary reports and insights on key claims.
- Promote best practices in compliance with FCA regulations and internal policies.
DAY-TO-DAY
- Reviewing and registering new claims swiftly, acknowledging correspondence.
- Liaising with insurers to progress and monitor claim outcomes.
- Gathering documentation and evidence to assess liability and coverage.
- Monitoring outstanding claims through diary management systems.
- Supporting account executives on complex and high-value cases.
- Staying up to date with industry trends and regulatory updates, particularly within the childcare insurance sector.
- Participating in ongoing training and professional development activities.
EXPERIENCE AND REQUIREMENTS
- At least 3 years' experience handling claims within the commercial insurance market.
- A sound understanding of various classes of business (Liability, Property, Motor, Financial Lines, etc.).
- GCSE A-C grade (5 minimum) must include Maths and English.
SKILLS
- Strong communication - both written and verbal - with a client-first approach.
- High level of attention to detail and accuracy.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Confident when negotiating settlements and defending client positions.
- Strong organisational and time management skills.
- Able to collaborate within a team while also managing an independent workload.
Commercial Claims Handler employer: Lawes Recruitment (UK) Limited
Contact Detail:
Lawes Recruitment (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description, such as Property, Liability, and Cyber. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who work in commercial claims. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Brush up on your negotiation skills, as this role requires you to negotiate settlements with insurers. Consider role-playing scenarios with a friend or mentor to build your confidence in handling these discussions.
✨Tip Number 4
Stay updated on the latest trends and regulatory changes in the insurance sector, especially those affecting commercial claims. This will show your proactive approach and dedication to continuous learning during interviews.
We think you need these skills to ace Commercial Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling commercial claims, particularly in areas like Property, Liability, and Motor Fleet. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your client-first approach and how your communication skills have helped you negotiate settlements effectively in the past.
Highlight Relevant Experience: In your application, emphasise your 3+ years of experience in the commercial insurance market. Detail your familiarity with FCA regulations and your ability to manage claims from start to finish.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Commercial Claims Handler.
How to prepare for a job interview at Lawes Recruitment (UK) Limited
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience handling commercial claims in detail. Highlight specific cases you've managed, the challenges you faced, and how you resolved them. This will demonstrate your expertise and ability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since the role requires liaising with clients and insurers, practice articulating your thoughts clearly and confidently. Use examples from your past roles where effective communication led to successful claim resolutions. This will show that you can maintain a client-first approach.
✨Prepare for Negotiation Scenarios
Expect questions about negotiation tactics and strategies. Prepare to discuss how you've successfully negotiated settlements in the past. This will illustrate your confidence and capability in defending client positions, which is crucial for this role.
✨Stay Updated on Industry Trends
Research current trends and regulatory updates in the insurance sector, particularly those relevant to commercial claims. Being knowledgeable about the industry will not only impress your interviewers but also show your commitment to ongoing professional development.
