Commercial Account Handler

Commercial Account Handler

Wakefield Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and service a book of commercial insurance clients while supporting new business activities.
  • Company: Join a well-established brokerage known for its collaborative and knowledgeable team environment.
  • Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for professional growth.
  • Why this job: This role offers client interaction, teamwork, and the chance to make a real impact in the industry.
  • Qualifications: Minimum 2 years of insurance experience; commercial lines background preferred but not essential.
  • Other info: Cert-CII or working towards qualification is desirable; strong communication skills are a must.

The predicted salary is between 28000 - 42000 £ per year.

Job title: Commercial Account Handler

Salary: £35,000

Location: West Sussex

PURPOSE-OF-ROLE

Lawes is working with a well-established brokerage seeking a capable and driven individual to manage a book of small-to-mid-sized commercial insurance clients – someone who takes pride in their work, enjoys being client-facing, and is eager to contribute within a collaborative and knowledgeable team environment

RESPONSIBILITIES

  • Manage and service an existing book of commercial clients
  • Support new business activity where needed
  • Maintain accurate records and ensure compliance
  • Build strong client relationships through clear communication and responsiveness
  • Contribute to a positive and proactive team culture

DAY-TO-DAY

  • Handle renewals and mid-term adjustments across various commercial products
  • Engage with clients regularly via phone and email
  • Liaise with underwriters to obtain terms and negotiate on behalf of clients
  • Provide technical support to colleagues where appropriate
  • Work closely with the team to share knowledge and ideas

EXPERIENCE

  • Minimum 2-years insurance experience essential
  • Background in commercial lines preferred
  • Experience with client servicing and policy administration
  • Cert-CII or working towards qualification desirable
  • New business production or a client book welcome but not essential

SKILLS

  • Strong communication and interpersonal skills
  • Organised with excellent attention-to-detail
  • Commercially aware with a willingness to learn
  • Self-motivated and team-oriented
  • Comfortable working in a busy client-facing environment

If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at

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Commercial Account Handler employer: Lawes Recruitment (UK) Limited

At Lawes, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to thrive. As a Commercial Account Handler in West Sussex, you will benefit from a competitive salary, opportunities for professional development, and the chance to build meaningful relationships with clients while working alongside a knowledgeable team dedicated to excellence in service.
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Contact Detail:

Lawes Recruitment (UK) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler

✨Tip Number 1

Familiarise yourself with the latest trends in commercial insurance. Understanding the current market dynamics and regulatory changes can give you an edge during interviews, showing that you're proactive and knowledgeable.

✨Tip Number 2

Network with professionals in the insurance industry. Attend local events or join online forums to connect with others who work in commercial lines. This can lead to valuable insights and potential referrals.

✨Tip Number 3

Prepare to discuss your client management experiences in detail. Be ready to share specific examples of how you've built relationships and handled challenges, as this role heavily relies on strong interpersonal skills.

✨Tip Number 4

Showcase your organisational skills by preparing a mock client portfolio. This can demonstrate your ability to manage multiple accounts effectively and highlight your attention to detail, which is crucial for this position.

We think you need these skills to ace Commercial Account Handler

Strong Communication Skills
Interpersonal Skills
Attention to Detail
Client Relationship Management
Organisational Skills
Commercial Awareness
Self-Motivation
Team Collaboration
Negotiation Skills
Technical Support Proficiency
Policy Administration
Time Management
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in the insurance sector, particularly focusing on client servicing and policy administration. Emphasise any commercial lines experience and your ability to manage a book of clients.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the insurance industry. Mention specific examples of how you've built strong client relationships and contributed to team success in previous positions.

Highlight Relevant Skills: In your application, clearly outline your strong communication and interpersonal skills. Provide examples of how you've demonstrated attention to detail and your ability to work in a busy, client-facing environment.

Show Enthusiasm for Learning: Express your willingness to learn and grow within the role. If you're working towards your Cert-CII qualification, mention this in your application to show your commitment to professional development.

How to prepare for a job interview at Lawes Recruitment (UK) Limited

✨Showcase Your Client Management Skills

Be prepared to discuss your experience managing client accounts. Highlight specific examples where you've built strong relationships and successfully handled renewals or adjustments, as this role heavily focuses on client interaction.

✨Demonstrate Your Technical Knowledge

Brush up on commercial insurance products and be ready to explain how you would liaise with underwriters. Showing that you understand the technical aspects of the role will impress the interviewers and demonstrate your capability.

✨Emphasise Team Collaboration

Since the role requires contributing to a positive team culture, share examples of how you've worked effectively within a team. Discuss any experiences where you’ve shared knowledge or supported colleagues, as this will align with their values.

✨Prepare Questions for the Interviewers

Have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.

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