Commercial Account Handler

Commercial Account Handler

Nottingham Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and service a book of commercial insurance clients while supporting new business activities.
  • Company: Join a well-established brokerage known for its collaborative and knowledgeable team environment.
  • Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for professional growth.
  • Why this job: This role offers client interaction, teamwork, and the chance to make a real impact in the industry.
  • Qualifications: Minimum 2 years of insurance experience; commercial lines background preferred but not essential.
  • Other info: Cert-CII or working towards qualification is desirable; strong communication skills are a must.

The predicted salary is between 28000 - 42000 £ per year.

Job title: Commercial Account Handler

Salary: £35,000

Location: West Sussex

PURPOSE-OF-ROLE

Lawes is working with a well-established brokerage seeking a capable and driven individual to manage a book of small-to-mid-sized commercial insurance clients – someone who takes pride in their work, enjoys being client-facing, and is eager to contribute within a collaborative and knowledgeable team environment

RESPONSIBILITIES

  • Manage and service an existing book of commercial clients
  • Support new business activity where needed
  • Maintain accurate records and ensure compliance
  • Build strong client relationships through clear communication and responsiveness
  • Contribute to a positive and proactive team culture

DAY-TO-DAY

  • Handle renewals and mid-term adjustments across various commercial products
  • Engage with clients regularly via phone and email
  • Liaise with underwriters to obtain terms and negotiate on behalf of clients
  • Provide technical support to colleagues where appropriate
  • Work closely with the team to share knowledge and ideas

EXPERIENCE

  • Minimum 2-years insurance experience essential
  • Background in commercial lines preferred
  • Experience with client servicing and policy administration
  • Cert-CII or working towards qualification desirable
  • New business production or a client book welcome but not essential

SKILLS

  • Strong communication and interpersonal skills
  • Organised with excellent attention-to-detail
  • Commercially aware with a willingness to learn
  • Self-motivated and team-oriented
  • Comfortable working in a busy client-facing environment

If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at

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Commercial Account Handler employer: Lawes Recruitment (UK) Limited

At Lawes, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that empowers our employees to thrive. Located in the picturesque West Sussex, we provide competitive salaries, opportunities for professional growth, and a strong emphasis on team dynamics, making it an ideal place for those looking to build a rewarding career in commercial insurance.
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Contact Detail:

Lawes Recruitment (UK) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler

✨Tip Number 1

Familiarise yourself with the latest trends in commercial insurance. Understanding the current market landscape will not only help you during interviews but also demonstrate your commitment to the industry.

✨Tip Number 2

Network with professionals in the insurance sector, especially those who work in commercial lines. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your communication skills and ability to handle renewals or adjustments will set you apart from other candidates.

✨Tip Number 4

Showcase your willingness to learn by mentioning any ongoing professional development, such as working towards your Cert-CII qualification. This demonstrates your commitment to growth within the commercial insurance field.

We think you need these skills to ace Commercial Account Handler

Strong Communication Skills
Interpersonal Skills
Attention to Detail
Organisational Skills
Client Relationship Management
Negotiation Skills
Technical Support Skills
Commercial Awareness
Self-Motivation
Team Collaboration
Time Management
Problem-Solving Skills
Adaptability
Policy Administration Experience
Insurance Industry Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in insurance, particularly in commercial lines. Emphasise your client servicing skills and any achievements that demonstrate your ability to manage a book of clients.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the insurance industry. Mention specific experiences that align with the responsibilities listed in the job description, such as managing renewals or building client relationships.

Highlight Relevant Skills: In your application, focus on your strong communication and interpersonal skills. Provide examples of how you've successfully engaged with clients and contributed to a team environment in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Lawes Recruitment (UK) Limited

✨Showcase Your Client Management Skills

Be prepared to discuss your experience in managing client relationships. Highlight specific examples where you successfully handled renewals or mid-term adjustments, as this will demonstrate your capability in servicing commercial clients.

✨Demonstrate Strong Communication Abilities

Since the role requires clear communication with clients and colleagues, practice articulating your thoughts clearly. Consider preparing a few scenarios where effective communication led to positive outcomes in your previous roles.

✨Highlight Your Team Collaboration Experience

This position values teamwork, so be ready to share instances where you contributed to a team environment. Discuss how you’ve shared knowledge or supported colleagues, as this shows your willingness to collaborate.

✨Prepare for Technical Questions

Brush up on your technical knowledge related to commercial insurance products. Be ready to answer questions about policy administration and compliance, as well as any relevant qualifications like Cert-CII that you may have or are pursuing.

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