Commercial Account Handler

Commercial Account Handler

Birmingham Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and service a book of commercial insurance clients while supporting new business activities.
  • Company: Join a well-established brokerage known for its collaborative and knowledgeable team environment.
  • Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for professional growth.
  • Why this job: This role offers client interaction, teamwork, and the chance to make a real impact in the industry.
  • Qualifications: Minimum 2 years of insurance experience; commercial lines background preferred but not essential.
  • Other info: Cert-CII or working towards qualification is desirable; strong communication skills are a must.

The predicted salary is between 28000 - 42000 £ per year.

Job title: Commercial Account Handler

Salary: £35,000

Location: West Sussex

PURPOSE-OF-ROLE

Lawes is working with a well-established brokerage seeking a capable and driven individual to manage a book of small-to-mid-sized commercial insurance clients – someone who takes pride in their work, enjoys being client-facing, and is eager to contribute within a collaborative and knowledgeable team environment

RESPONSIBILITIES

  • Manage and service an existing book of commercial clients
  • Support new business activity where needed
  • Maintain accurate records and ensure compliance
  • Build strong client relationships through clear communication and responsiveness
  • Contribute to a positive and proactive team culture

DAY-TO-DAY

  • Handle renewals and mid-term adjustments across various commercial products
  • Engage with clients regularly via phone and email
  • Liaise with underwriters to obtain terms and negotiate on behalf of clients
  • Provide technical support to colleagues where appropriate
  • Work closely with the team to share knowledge and ideas

EXPERIENCE

  • Minimum 2-years insurance experience essential
  • Background in commercial lines preferred
  • Experience with client servicing and policy administration
  • Cert-CII or working towards qualification desirable
  • New business production or a client book welcome but not essential

SKILLS

  • Strong communication and interpersonal skills
  • Organised with excellent attention-to-detail
  • Commercially aware with a willingness to learn
  • Self-motivated and team-oriented
  • Comfortable working in a busy client-facing environment

If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at

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Commercial Account Handler employer: Lawes Recruitment (UK) Limited

At Lawes, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that empowers our employees to thrive. Located in the picturesque West Sussex, we provide competitive salaries, opportunities for professional growth, and a strong emphasis on team dynamics, making it an ideal place for those looking to make a meaningful impact in the commercial insurance sector.
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Contact Detail:

Lawes Recruitment (UK) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler

✨Tip Number 1

Network with professionals in the insurance industry, especially those who work in commercial lines. Attend local events or join online forums to connect with potential colleagues and learn more about the role.

✨Tip Number 2

Familiarise yourself with the latest trends and regulations in commercial insurance. This knowledge will not only boost your confidence but also demonstrate your commitment to staying informed during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your communication skills and any instances where you went above and beyond for a client.

✨Tip Number 4

Showcase your teamwork abilities by sharing experiences where you collaborated with others to achieve a common goal. This is crucial as the role requires contributing to a positive team culture.

We think you need these skills to ace Commercial Account Handler

Strong Communication Skills
Interpersonal Skills
Attention to Detail
Client Relationship Management
Organisational Skills
Commercial Awareness
Self-Motivation
Team Collaboration
Negotiation Skills
Technical Support Proficiency
Policy Administration
Time Management
Problem-Solving Skills
Adaptability in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in commercial insurance. Emphasise your client servicing skills and any specific achievements that demonstrate your ability to manage a book of clients effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the insurance industry. Mention your experience, how you can contribute to the team culture, and your eagerness to build strong client relationships.

Highlight Relevant Skills: In your application, focus on your strong communication and interpersonal skills. Provide examples of how you've successfully engaged with clients and handled renewals or adjustments in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Lawes Recruitment (UK) Limited

✨Showcase Your Client Management Skills

Since the role involves managing a book of commercial clients, be prepared to discuss your previous experiences in client servicing. Highlight specific examples where you successfully built and maintained client relationships.

✨Demonstrate Your Technical Knowledge

Familiarise yourself with various commercial insurance products and be ready to discuss them. This will show that you have the necessary background and are proactive about learning more.

✨Emphasise Team Collaboration

The job requires contributing to a positive team culture. Share examples of how you've worked effectively within a team, supported colleagues, or contributed to a collaborative environment in your past roles.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle renewals or mid-term adjustments. Think of scenarios from your experience where you successfully navigated challenges and achieved positive outcomes.

Commercial Account Handler
Lawes Recruitment (UK) Limited
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