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- Tasks: Assist SME clients with cover enquiries, renewals, and invoicing.
- Company: Join Lawes Consulting Group, a leading commercial insurance broker in Leeds.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team that values excellent client service and professional development.
- Qualifications: Previous experience with SME or commercial clients is essential; strong communication skills required.
- Other info: Contact us if you have the relevant experience or know someone who does!
The predicted salary is between 28800 - 43200 £ per year.
Lawes Consulting Group is partnering with a leading commercial insurance broker in recruiting for an SME Account Handler to join their growing Leeds City Centre based team. Working with a broad range of commercial SME clients. This role involves, assisting clients with general cover enquiries, renewals, mid- term adjustments, obtaining quotations and invoicing of premiums. To be a success in this role, you will have a passion for providing excellent service to your clients.
Overview
- Undertake market exercise to establish most competitive terms available
- Obtain renewal terms and present to client
- Issue renewal documentation in line with contract certainty
- Ensure premiums are collected prior to the commencement of cover and in line with
- Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
- Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
- Produce accurate and professional documentation at all times using relevant
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium
Experience and Skills
- Must have previous experience dealing with SME or commercial clients
- Accuracy and attention to detail
- Ability to process work quickly and efficiently
- Ability to prioritise work and meet deadlines
- Good negotiation and broking skills
- Excellent oral and written communication skills
If you have the relevant experience or know someone that does please contact me now on 07527 068032or email us at admin@lawesgroup.co.uk
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SME Account Handler employer: Lawes Insurance Recruitment
Contact Detail:
Lawes Insurance Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME Account Handler
✨Tip Number 1
Familiarise yourself with the commercial insurance market, especially focusing on SME clients. Understanding the specific needs and challenges faced by these clients will help you stand out during interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since the role involves obtaining competitive terms and presenting them to clients, being able to negotiate effectively will be crucial in demonstrating your value to potential employers.
✨Tip Number 3
Practice your communication skills, both verbal and written. As you'll be handling queries and producing documentation, showcasing your ability to communicate clearly and professionally can set you apart from other candidates.
✨Tip Number 4
Get comfortable with using software like Acturis, as it's mentioned in the job description. Familiarity with this system or similar platforms can give you an edge and show that you're ready to hit the ground running.
We think you need these skills to ace SME Account Handler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the SME Account Handler position. Tailor your application to highlight your relevant experience in dealing with SME or commercial clients.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in handling client queries, renewals, and invoicing. Use bullet points to make it easy to read and focus on achievements that demonstrate your attention to detail and negotiation skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent service and how your skills align with the role. Mention specific examples of how you've successfully managed client relationships and processed work efficiently in the past.
Proofread Your Application: Before submitting your application, proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Lawes Insurance Recruitment
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial insurance, especially regarding SME clients. Understanding the key terms and processes will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Client Service Skills
Prepare examples from your past experience where you've provided excellent service to clients. Highlight how you handled queries, renewals, or adjustments, as this role heavily relies on client interaction.
✨Demonstrate Attention to Detail
Since accuracy is crucial in this role, be ready to discuss how you ensure precision in your work. You might want to mention specific tools or methods you use to maintain high standards in documentation and processing.
✨Practice Your Communication Skills
As excellent oral and written communication skills are essential, consider practising common interview questions with a friend. Focus on articulating your thoughts clearly and professionally, as this will reflect your ability to communicate with clients effectively.