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For Companies At a Glance
- Tasks: Assist clients with insurance queries, renewals, and invoicing in a dynamic team.
- Company: Join Lawes Consulting Group, a leading name in commercial insurance brokerage.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values excellent client service and professional development.
- Qualifications: 2+ years of experience with SME or commercial clients is essential.
- Other info: Contact us if you have the relevant experience or know someone who does!
The predicted salary is between 28800 - 42000 £ per year.
Lawes Consulting Group is partnering with a large commercial insurance broker in recruiting for an SME Account Handler to join their growing Sheffield based team. Working with a broad range of commercial clients, typically handling premiums up to £10,000. This role involves, assisting clients with general cover enquiries, renewals, mid- term adjustments, obtaining quotations and invoicing of premiums. To be a success in this role, you will have a passion for providing excellent service to your clients.
OVERVIEW
- Undertake market exercise to establish most competitive terms available
- Obtain renewal terms and present to client
- Issue renewal documentation in line with contract certainty
- Ensure premiums are collected prior to the commencement of cover and in line with
- Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
- Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
- Produce accurate and professional documentation at all times using relevant
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium
EXPERIENCE AND SKILLS
- Must have a minimum of 2 years’ experience dealing with SME or commercial clients
- Accuracy and attention to detail
- Ability to process work quickly and efficiently
- Ability to prioritise work and meet deadlines
- Good negotiation and broking skills
- Excellent oral and written communication skills
If you have the relevant experience or know someone that does please contact me now on 07527 068032or email us at admin@lawesgroup.co.uk
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SME Account Handler employer: Lawes Insurance Recruitment
Contact Detail:
Lawes Insurance Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME Account Handler
✨Tip Number 1
Familiarise yourself with the insurance market, especially focusing on SME clients. Understanding the nuances of commercial insurance and being able to discuss current trends will impress during any conversations you have with us.
✨Tip Number 2
Brush up on your negotiation skills. Since this role involves obtaining competitive terms and presenting them to clients, showcasing your ability to negotiate effectively can set you apart from other candidates.
✨Tip Number 3
Practice your communication skills, both verbal and written. As you'll be handling queries and producing documentation, demonstrating clarity and professionalism in your interactions will be crucial.
✨Tip Number 4
Get comfortable with using software like Acturis. Familiarity with this system or similar platforms can help you hit the ground running and show us that you're ready to manage client information efficiently.
We think you need these skills to ace SME Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SME or commercial clients. Emphasise your accuracy, attention to detail, and any relevant skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention specific examples from your past roles where you successfully handled client queries or managed renewals.
Highlight Relevant Experience: In your application, clearly outline your 2+ years of experience in the industry. Include details about your negotiation skills and how you've effectively processed work under tight deadlines.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Lawes Insurance Recruitment
✨Know Your Stuff
Make sure you understand the basics of commercial insurance and the specific responsibilities of an SME Account Handler. Familiarise yourself with terms like premiums, renewals, and mid-term adjustments, as well as the tools used in the industry, such as Acturis.
✨Showcase Your Experience
Highlight your previous experience dealing with SME or commercial clients. Be ready to discuss specific examples where you've successfully handled client queries, processed documentation, or negotiated terms. This will demonstrate your capability and confidence in the role.
✨Emphasise Communication Skills
Since excellent oral and written communication skills are crucial for this position, prepare to showcase how you've effectively communicated with clients in the past. Consider discussing a challenging situation where your communication made a positive impact.
✨Demonstrate Attention to Detail
Accuracy is key in this role, so be prepared to discuss how you ensure precision in your work. You might want to share examples of how you've caught errors or improved processes in your previous roles, which can highlight your attention to detail.
