Senior Property Loss Adjuster

Job Title: Domestic / Commercial Property Loss Adjuster

Location: Scotland

Full/Part Time: Full Time

Our client is currently recruiting for a Property Loss Adjuster. You’ll handle a range of claims of varying complexity and value, and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.

Duties & Responsibilities:

• Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
• Process all invoices and approve estimates within 5 working days of receipt/agreement.
• Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
• Complete all prepared site notes templates and associated documentation within set SLA’s.
• Assist in maintaining accurate management information by completing spreadsheets as necessary.
• Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
• Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
• Work to ensure correct policy interpretation and validation.
• Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
• Ensure files are up to audit standards at all times.
• In conjunction with designated colleagues, pro-actively update customers and clients where necessary in accordance with agreed client SLA’s.
• Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
• Build good working relationships with clients and staff.
• Maintain an awareness of business opportunities and refer all identified opportunities to the client.
• Responsible for out of hours calls via a pre-set rota.

Skills & Experience:

• High level of Property Loss Adjuster experience.
• Already hold or working towards recognized professional qualifications at a diploma level.
• Accuracy, attention to detail and an analytical approach.
• Demonstrable experience of organizing and managing own workload is essential.
• Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
• Excellent time management to be able to work to short/changing deadlines.
• 5 Grade A-C’s GCSE’s or equivalent including Math’s and English.
• Being prepared to work nationally on occasion with overnight stays.
• Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays.

What they Offer:

• Reward platform – discounts for over 800 retailers.
• 25 days holiday (rising with service).
• Recognition programme.
• Paid fertility appointments.
• Fostering friendly employer.
• Pension – matched contribution up to 5%.
• Life Assurance (2 x basic salary).
• Development, training and professional qualifications.

For extra information please contact: Glen Parker

Project Manager / Building Surveyor (…