Personal Lines / Commercial Account Handler
Personal Lines / Commercial Account Handler

Personal Lines / Commercial Account Handler

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage e-traded commercial insurance accounts and build strong client relationships.
  • Company: Join a dynamic team focused on business growth and client satisfaction.
  • Benefits: Competitive salary, professional development, and opportunities for networking.
  • Why this job: Make a real impact in the insurance industry while developing your skills.
  • Qualifications: Experience in commercial insurance and strong communication skills required.
  • Other info: Exciting opportunities for career advancement and collaboration with industry experts.

The predicted salary is between 36000 - 60000 £ per year.

Our client is looking to add an experienced SME Account Handler to their team. This role involves managing e‑traded commercial insurance accounts, fostering strong client relationships, and supporting business growth, with opportunities to work with specialised schemes.

RESPONSIBILITIES

  • Build and maintain strong client relationships, providing tailored insurance solutions and acting as the primary point of contact for advice and support.
  • Identify and pursue new business opportunities through networking, referrals, and market insights, generating leads and successfully closing opportunities.
  • Manage policy renewals, negotiate competitive terms with insurers, and regularly review client portfolios to reflect changes in risk or business activities.
  • Ensure full compliance with FCA regulations and Consumer Duty obligations, providing guidance to clients and maintaining accurate documentation.
  • Collaborate with colleagues to ensure seamless service delivery, contribute to team objectives, and share insights and best practices to improve outcomes.
  • Stay informed on market trends, industry developments, and regulatory changes, maintaining strong relationships with insurers, brokers, and key industry contacts.
  • Deliver high standards of service consistently, proactively addressing client needs and ensuring client satisfaction across all interactions.

DAY-TO-DAY

  • Manage a portfolio of SME clients, providing tailored insurance solutions.
  • Conduct policy reviews and advise on risk management.
  • Identify and pursue new business opportunities.
  • Collaborate with colleagues to deliver service and achieve team objectives.
  • Ensure compliance with regulations and internal policies.

EXPERIENCE

  • Experience in commercial insurance, with a focus on e‑traded package policies.
  • Knowledge of insurance products, markets, and underwriting processes.
  • Proficiency with insurance platforms and client management systems.
  • Track record in business generation and client portfolio management.
  • Understanding of FCA regulations and Consumer Duty obligations.
  • Cert CII qualification or willingness to work towards it.
  • Experience using Acturis or similar systems.

SKILLS

  • Strong communication and negotiation skills.
  • Excellent organisational skills with ability to manage multiple priorities.
  • Proactive and solution‑oriented approach to client management.
  • Client‑focused mindset, ensuring high service standards.
  • Ability to adapt to changes in the market and organisation.

Personal Lines / Commercial Account Handler employer: Lawes Insurance Recruitment

Join a dynamic team where your expertise as a Personal Lines / Commercial Account Handler will be valued and rewarded. Our client fosters a collaborative work culture that prioritises employee growth, offering tailored training and development opportunities to enhance your skills in the commercial insurance sector. Located in a vibrant area, this role not only allows you to build strong client relationships but also provides a supportive environment that encourages innovation and excellence in service delivery.
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Contact Detail:

Lawes Insurance Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Personal Lines / Commercial Account Handler

✨Tip Number 1

Network like a pro! Attend industry events, join online forums, and connect with professionals on LinkedIn. The more people you know, the better your chances of landing that perfect role.

✨Tip Number 2

Show off your expertise! Create a portfolio or a personal website showcasing your achievements in commercial insurance. This can really set you apart from other candidates when you're chatting with potential employers.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. You never know when an opportunity might arise!

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.

We think you need these skills to ace Personal Lines / Commercial Account Handler

Client Relationship Management
Commercial Insurance Knowledge
E-Traded Package Policies
Policy Renewal Management
Negotiation Skills
FCA Regulations Understanding
Consumer Duty Compliance
Business Generation
Portfolio Management
Insurance Platforms Proficiency
Client Management Systems
Strong Communication Skills
Organisational Skills
Proactive Client Management
Adaptability to Market Changes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in commercial insurance and e-traded policies. We want to see how you've built client relationships and managed portfolios, so don’t hold back on those details!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific skills like negotiation and compliance knowledge that align with what we’re looking for.

Showcase Your Achievements: When detailing your experience, focus on your successes in generating new business and managing client accounts. Numbers speak volumes, so if you’ve increased client satisfaction or closed significant deals, let us know!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Lawes Insurance Recruitment

✨Know Your Stuff

Make sure you brush up on your knowledge of commercial insurance, especially e-traded package policies. Familiarise yourself with the latest market trends and FCA regulations, as this will show that you're not just a candidate, but someone who’s genuinely interested in the industry.

✨Showcase Your Client Relationship Skills

Prepare examples of how you've built and maintained strong client relationships in the past. Think about specific situations where you provided tailored solutions or went above and beyond to ensure client satisfaction. This will demonstrate your client-focused mindset.

✨Be Ready to Discuss Business Generation

Since the role involves identifying new business opportunities, come prepared with ideas on how you can generate leads. Share any successful strategies you've used in the past, whether through networking or leveraging market insights, to highlight your proactive approach.

✨Practice Your Negotiation Techniques

Negotiation is key in this role, so be ready to discuss your experience in negotiating competitive terms with insurers. You might even want to role-play some scenarios with a friend to get comfortable with articulating your negotiation strategies and outcomes.

Personal Lines / Commercial Account Handler
Lawes Insurance Recruitment
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