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- Tasks: Manage commercial and personal claims from start to finish, ensuring smooth resolutions.
- Company: Join a long-standing Chartered Insurance Broker focused on client satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for professional development.
- Why this job: Be part of a dynamic team making a real impact in the insurance industry.
- Qualifications: 3+ years in commercial claims handling; GCSE A-C in Maths and English required.
- Other info: Contact us if you have relevant experience or know someone who does!
The predicted salary is between 28800 - 48000 £ per year.
We’re recruiting on behalf of a long-standing, client-focused Chartered Insurance Broker who is looking for an experienced Commercial Claims Handler. You’ll manage a variety of commercial and personal claims from start to finish, acting as a trusted liaison between clients and insurers to ensure smooth, fair resolutions.
RESPONSIBILITIES
- Manage the full lifecycle of commercial and personal claims including but not limited to Property, Liability, Motor Fleet, Professional Indemnity, and Cyber
- Ensure proactive claims handling – communicating promptly with clients, insurers, and third parties
- Negotiate settlements with insurers and ensure claims are resolved efficiently and fairly
- Keep clients updated regularly, ensuring clarity, support, and guidance throughout the process
- Maintain accurate case records and a structured diary to track progress on all open files
- Support the wider business by preparing summary reports and insights on key claims
- Promote best practices in compliance with FCA regulations and internal policies
DAY-TO-DAY
- Reviewing and registering new claims swiftly, acknowledging correspondence
- Liaising with insurers to progress and monitor claim outcomes
- Gathering documentation and evidence to assess liability and coverage
- Monitoring outstanding claims through diary management systems
- Supporting account executives on complex and high-value cases
- Staying up to date with industry trends and regulatory updates, particularly within the childcare insurance sector
- Participating in ongoing training and professional development activities
EXPERIENCE AND REQUIREMENTS
- At least 3 years’ experience handling claims within the commercial insurance market
- A sound understanding of various classes of business (Liability, Property, Motor, Financial Lines, etc.)
- GCSE A-C grade (5 minimum) must include Maths and English
SKILLS
- Strong communication – both written and verbal – with a client-first approach.
- High level of attention to detail and accuracy
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Confident when negotiating settlements and defending client positions
- Strong organisational and time management skills
- Able to collaborate within a team while also managing an independent workload
If you have the relevant experience or know someone that does please contact me now on 07458162842 or email us at admin@lawesgroup.co.uk
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Commercial Claims Executive employer: Lawes Insurance Recruitment
Contact Detail:
Lawes Insurance Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Claims Executive
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description, such as Property, Liability, and Cyber. Understanding these areas will help you speak confidently about your experience and how it aligns with the role during any discussions.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who specialise in commercial claims. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on the latest trends and regulatory changes in the insurance sector, especially those affecting commercial claims. This knowledge will not only enhance your conversations but also demonstrate your commitment to the field.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you successfully managed claims or negotiated settlements. Having concrete stories ready will showcase your skills and make a strong impression during interviews.
We think you need these skills to ace Commercial Claims Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling commercial claims, particularly in areas like Property, Liability, and Motor Fleet. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your client-first approach and your ability to negotiate settlements effectively. Mention any relevant training or professional development you've undertaken.
Highlight Relevant Experience: In your application, clearly outline your experience in the commercial insurance market. Detail your familiarity with various classes of business and any specific achievements that demonstrate your capability in managing claims efficiently.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your communication is clear and professional, reflecting the strong written skills required for the role.
How to prepare for a job interview at Lawes Insurance Recruitment
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience handling commercial claims in detail. Highlight specific cases you've managed, the challenges you faced, and how you successfully resolved them. This will demonstrate your expertise and ability to handle the responsibilities of the role.
✨Emphasise Communication Skills
Since the role requires strong communication with clients and insurers, be ready to provide examples of how you've effectively communicated in past roles. Discuss how you keep clients informed and how you negotiate settlements, showcasing your client-first approach.
✨Demonstrate Attention to Detail
Given the importance of accuracy in claims handling, prepare to discuss how you ensure attention to detail in your work. You might mention specific tools or methods you use to maintain accurate records and manage your workload efficiently.
✨Stay Updated on Industry Trends
Research current trends and regulatory updates in the insurance sector, particularly those relevant to commercial claims. Being knowledgeable about the industry will show your commitment to professional development and your ability to adapt to changes that may affect claims handling.
