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- Tasks: Lead a dynamic team in the insurance sector, ensuring top-notch service and performance.
- Company: Join a respected Insurance Broker known for its commitment to excellence and client satisfaction.
- Benefits: Enjoy flexible work with only 3 days in the office and a clear training programme.
- Why this job: Be part of a supportive culture that values growth, teamwork, and client engagement.
- Qualifications: 3+ years of team management experience; Cert CII qualified or willing to pursue.
- Other info: Great opportunity for those passionate about leadership and client service.
The predicted salary is between 36000 - 60000 £ per year.
Lawes are currently working with a highly regarded Insurance Broker who have an exciting new opportunity for a Team Leader to join their team in Berkshire. The ideal candidate will need to have a strong background in the insurance industry, excellent leadership skills, and a passion for driving team performance and delivering outstanding service to clients.
Our client offers a flexible work pattern with only 3 days a week in the office and encourages all individuals to be client-facing with a clear training programme in place.
RESPONSIBILITIES
- Supervise daily operations of the team to ensure targets and service levels are met or exceeded.
- Monitor and evaluate team performance, providing coaching, feedback, and development plans.
- Handle complex queries and resolve escalations in a timely and professional manner.
- Ensure compliance with all regulatory and internal policies and procedures.
- Collaborate with senior management to implement strategic initiatives and process improvements.
- Prepare reports and analyse data to identify trends, areas of improvement, and success metrics.
- Motivate team members to maintain high levels of engagement and performance.
- Conduct regular team meetings and one-on-ones to communicate goals, updates, and expectations.
- Support recruitment, onboarding, and training of new team members.
ROLE REQUIREMENTS
- A minimum of 3 years’ experience of managing a team is essential.
- Cert CII qualified or willing to work towards.
- Good knowledge of Microsoft Word and other business tools would be an advantage.
- Must have a very professional attitude & telephone manner.
If you have the relevant experience or know someone that does, please contact me now on 07458 162 842 or email us at admin@lawesgroup.co.uk.
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Commercial Account Handling Team Leader employer: Lawes Insurance Recruitment
Contact Detail:
Lawes Insurance Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handling Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated team members or resolved conflicts, as this will highlight your capability for the Team Leader role.
✨Tip Number 3
Network with professionals in the insurance sector, especially those who work in team leadership roles. Engaging with others in the industry can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 4
Prepare to discuss your approach to client service and how you would ensure high levels of engagement within your team. Being able to articulate your vision for team performance and client satisfaction will set you apart from other candidates.
We think you need these skills to ace Commercial Account Handling Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry and any leadership roles you've held. Use specific examples to demonstrate how you've driven team performance and delivered excellent client service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the insurance sector. Mention your management experience and how you plan to motivate and develop your team. Be sure to align your skills with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise your knowledge of compliance, data analysis, and performance monitoring. Highlight any experience you have with Microsoft Word and other business tools, as these are advantageous for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for a leadership position.
How to prepare for a job interview at Lawes Insurance Recruitment
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated team members and handled challenges.
✨Understand the Insurance Industry
Make sure you have a solid understanding of the insurance industry and the specific role of the company you're interviewing with. Familiarise yourself with current trends and challenges in the sector to show your passion and knowledge.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex queries. Think of scenarios where you've resolved escalations or improved team performance, and be ready to discuss these in detail.
✨Emphasise Compliance and Regulatory Knowledge
Since compliance is key in the insurance industry, be prepared to discuss your understanding of regulatory requirements. Highlight any experience you have in ensuring compliance within your previous roles.
