Claims & Underwriting Apprentice in Birmingham

Job Title: Insurance Apprenticeship
Salary: £22,000
Location: Birmingham

PURPOSE OF ROLE

Lawes Group are working with a leading global insurance organisation who have some exciting opportunities to join their Early Careers programme on a 2 year apprenticeship. This offers a Level 3 apprenticeship as well the opportunity to undertake Insurance qualifications too.

This Apprenticeship provides a unique rotational experience, spending 1 year within Claims Operations and 1 year within Underwriting Operations, giving you a full understanding of the insurance lifecycle. You will gain hands‑on experience, technical skills, and an industry‑recognised qualification, laying the foundation for a future career within Insurance.

RESPONSIBILITIES

Underwriting Operations Rotation

• Support underwriting teams to deliver exceptional client service.
• Record insurance risks and manage bookings.
• Prepare policy documents and process endorsements.
• Identify and implement process improvements to optimise efficiency.
• Collaborate with internal teams to build a strong operational understanding.

Claims Rotation

• Assist in delivering the organisation’s claims strategy.
• Liaise with internal and external stakeholders.
• Ensure claims are handled efficiently and to required standards.
• Develop the skills and confidence needed to support customers and brokers effectively.

You will spend 20% of your time in structured learning and 80% in practical, on‑the‑job training, supported throughout by experienced professionals.

DAY‑TO‑DAY

• Supporting underwriting and claims teams with daily tasks.
• Learning how risks are recorded, processed, and managed.
• Understanding the claims journey from notification to settlement.
• Attending training sessions and working toward professional qualifications.
• Working collaboratively with colleagues across multiple business functions.

SKILLS

• Minimum A-levels (grade C or above) or equivalent
• GCSE including high level in Mathematics and English.
• Strong written and spoken communication skills.
• High level of accuracy and attention to detail.
• Organised, proactive, and able to prioritise tasks effectively.
• Adaptable, solutions-focused, and eager to develop professionally.
• Strong team player with a “can‑do” attitude and desire to learn.

If you have the relevant experience or know someone that does, please contact me now on 07441 934 168 or email us at admin@lawesgroup.co.uk