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For Companies At a Glance
- Tasks: Manage client insurance programmes and ensure outstanding service delivery.
- Company: Join a respected brokerage known for its commitment to client relationships.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values service excellence and client satisfaction.
- Qualifications: Experience in broking and managing risks for UK corporate clients is essential.
- Other info: Contact us if you or someone you know fits the bill!
The predicted salary is between 36000 - 60000 £ per year.
Location: Glasgow
PURPOSE OF ROLE
Lawes Consulting Group is supporting a well-regarded brokerage in their search for an account Manager who will deliver comprehensive, day-to-day account management to mid-to-large UK corporate clients within the Property and Casualty – Retail sector. The primary objective of the role is to retain and grow client relationships through consistent delivery of outstanding service.
RESPONSIBILITIES
- Handle the day-to-day administration of client insurance programmes, supporting Account Executives and New Business teams in servicing, client retention, and growth.
- Arrange insurance cover for clients in line with company guidelines and strategic objectives.
- Take ownership of renewal processes and policy amendments, ensuring timely and accurate completion.
- Source quotations for both new and renewal business.
- Produce precise and compliant documentation for both clients and insurers.
- Validate policy documents for accuracy before issuing them to clients.
- Address and resolve client enquiries and mid-term changes to cover and risk.
- Ensure swift and accurate handling of accounting queries.
- Identify client exposures and recommend appropriate insurance and risk management strategies alongside the Account Executive or Partner.
- Provide necessary management reports and data as required.
- Oversee and coordinate international insurance programmes and liaise with global networks where relevant.
DAY-TO-DAY
- Managing and servicing client insurance arrangements.
- Arranging appropriate insurance cover.
- Overseeing renewals and policy updates.
- Preparing client and insurer documentation.
- Addressing client queries and managing risk changes.
- Supplying management reporting and insights.
- Coordinating international insurance solutions.
EXPERIENCE
- Proven track record in broking and managing risks for UK corporate clients.
- Strong interpersonal and communication abilities.
- Commercial insight with the capability to interpret client business needs.
- Competence in creating broking proposals and claims assessments.
- Commitment to service excellence and continuous improvement.
- Effective time management and prioritisation skills.
SKILLS
- Exceptional communicator with strong relationship-building capabilities.
- Commercially minded with a practical approach to problem-solving.
- Skilled in compiling broking documents and conducting claims evaluations.
- Proactive and committed to enhancing service standards.
- Well-organised with the ability to manage multiple priorities effectively.
Account Manager/Commercial Broker employer: Lawes Insurance Recruitment
Contact Detail:
Lawes Insurance Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager/Commercial Broker
✨Tip Number 1
Network with professionals in the insurance and brokerage industry. Attend local events or join online forums where you can connect with current Account Managers or Commercial Brokers. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the Property and Casualty sector. Being knowledgeable about current market conditions will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to retain clients and grow accounts, as this is a key responsibility for the role.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple priorities effectively. Be ready to explain your approach to handling renewals and policy updates, as well as how you ensure timely communication with clients.
We think you need these skills to ace Account Manager/Commercial Broker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and broking, particularly within the Property and Casualty sector. Use specific examples that demonstrate your ability to manage client relationships and deliver outstanding service.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your proven track record in managing risks for UK corporate clients and your strong interpersonal skills. Show how your commercial insight aligns with the company's objectives.
Highlight Relevant Skills: In your application, clearly outline your skills in creating broking proposals, handling client queries, and managing multiple priorities. Use bullet points for clarity and ensure you relate these skills back to the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Account Manager role.
How to prepare for a job interview at Lawes Insurance Recruitment
✨Know Your Client
Before the interview, research the brokerage and its client base. Understand their services, especially in the Property and Casualty sector, and be prepared to discuss how you can enhance client relationships and service delivery.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Be ready to demonstrate your interpersonal skills through examples of past experiences where you've successfully managed client relationships or resolved issues.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've had to handle client queries or manage risk changes, highlighting your proactive approach and commitment to service excellence.
✨Highlight Your Organisational Skills
Discuss your time management strategies and how you prioritise tasks. Given the role's demands, showcasing your ability to manage multiple priorities effectively will impress the interviewers.
