At a Glance
- Tasks: Manage a portfolio of commercial insurance clients and support your team.
- Company: Dynamic insurance firm in Watford with a collaborative culture.
- Benefits: Competitive salary, clear progression opportunities, and a supportive work environment.
- Other info: Join a proactive team focused on excellence and client satisfaction.
- Why this job: Step into a supervisory role while making a real impact on client relationships.
- Qualifications: 4+ years in commercial account handling and strong communication skills.
Location: Watford, Hertfordshire
Salary: Circa £40,000 - £55,000
Reports To: Commercial Manager / Account Director
Job Purpose
We are looking for an experienced Commercial Account Handler / Supervisor to manage a portfolio of commercial insurance clients while providing day-to-day support and oversight to a team of Account Handlers. This role suits a senior handler ready to step into a supervisory position, or an existing supervisor looking to remain hands-on with clients.
Key Responsibilities
- Client & Account Handling
- Manage a portfolio of commercial insurance clients, delivering a high standard of service
- Handle renewals, new business, mid-term adjustments, and policy documentation
- Act as a key point of contact for clients, insurers, and internal stakeholders
- Negotiate terms with insurers to secure competitive and appropriate cover
- Support Account Executives and Account Directors with client servicing
- Supervisory & Team Support
- Provide guidance and support to Account Handlers, acting as a point of escalation
- Assist with workload management and prioritisation within the team
- Support onboarding and development of junior team members
- Ensure team adherence to FCA compliance, procedures, and service standards
- Compliance & Administration
- Ensure all documentation and processes meet FCA and internal compliance standards
- Maintain accurate client records and management information
Experience & Skills Required
Essential
- 4+ years’ experience in a Commercial Account Handler role
- Strong technical knowledge of commercial insurance products
- Proven ability to manage a client portfolio independently
- Excellent communication, organisation, and problem-solving skills
Desirable (Not Essential)
- Previous supervisory, mentoring, or team-lead experience
- Client-facing experience, including meetings and reviews
- Experience supporting Account Executives or managing larger or more complex accounts
Personal Attributes
- Confident, professional, and client-focused
- Supportive leadership style with a hands-on approach
- Strong attention to detail and high standards
- Proactive and solutions-oriented mindset
What We Offer
- Competitive salary depending on experience
- Clear progression opportunities
- Supportive and collaborative working environment
If you have the relevant experience or know someone that does, please contact Glenn Youens.
Commercial Account Handler in Watford employer: Lawes Group Recruitment
Join a dynamic team in Watford, Hertfordshire, where we prioritise a supportive and collaborative work culture for our Commercial Account Handler role. With competitive salaries and clear progression opportunities, we empower our employees to grow and thrive while delivering exceptional service to our commercial insurance clients. Experience a hands-on leadership style that fosters development and teamwork, making this an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Handler in Watford
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Group Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Group Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Commercial Account Handler in Watford
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Group Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Group Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Group Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Group Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Group Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Group Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
