At a Glance
- Tasks: Support global broking teams and deliver high-quality technical service in marine insurance.
- Company: Dynamic marine insurance firm located in the heart of London.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Fast-paced environment with opportunities for professional development and teamwork.
- Why this job: Join a key role that drives efficiencies and enhances client satisfaction in marine insurance.
- Qualifications: 3 years of marine insurance experience and strong technical knowledge required.
LOCATION: LONDON – City
SALARY: £40,000 - £50,000
PURPOSE OF THE ROLE
My client are seeking an account handler with circa 3 years experience within marine in London. This is a key position supporting global broking teams and delivering high-quality technical service across the full client lifecycle. The successful candidate will play an important role in driving process efficiencies, handling complex technical matters and supporting the strategic direction of the client services function.
RESPONSIBILITIES
- Provide technical expertise across Marine team
- Produce and review market and client documentation including slips, endorsements and wordings
- Initiate and manage renewal activity, providing brokers with relevant renewal information
- Support risk creation, premium processing and documentation circulation
- Monitor workloads, premium conditions and financial balances to ensure efficient delivery
- Conduct quality control checks to improve accuracy and reduce rework
- Resolve technical queries from clients, brokers, markets, claims and IBA teams
- Provide coaching and technical guidance to team members
- Act as subject matter expert for complex Marine technical matters
- Maintain internal systems and ensure regulatory compliance
- Partner with broking teams to support placement activity and renewal preparation
- Build and maintain strong relationships with clients, brokers and markets
- Continuously review service delivery to enhance client satisfaction
DAY TO DAY
- Prepare slips, endorsements and contract documentation
- Liaise with brokers and markets to progress placements and renewals
- Manage client portfolios through to completion
- Monitor reporting, workflows and premium conditions
- Support broking teams with renewal statistics and documentation
- Maintain accurate records across internal systems
- Provide technical support and guidance to colleagues
- Identify and implement process improvements within the team
EXPERIENCE
- Strong technical knowledge of Marine insurance business - Particularly Hull & Machinery.
- Exposure to Cargo and Aviation beneficial
- Experience working within a fast-paced client services or broking support function
- Strong understanding of market dynamics and client requirements
- Experience analysing insurance arrangements and proposing improvements
- Ability to manage multiple priorities in a busy environment
SKILLS
- Excellent communication and stakeholder management
- Strong organisational and workload management ability
- Ability to work independently and collaboratively
- Strong analytical and problem-solving skills
- Advanced Microsoft Excel and Word skills
- Team-focused with flexible approach to workload
Marine - Associate (Account Handler) employer: Lawes Group Recruitment
As a leading player in the marine insurance sector, our company offers an exceptional work environment in the heart of London, fostering a culture of collaboration and innovation. Employees benefit from competitive salaries, comprehensive training, and opportunities for professional growth, all while being part of a dynamic team that values technical expertise and client satisfaction. Join us to make a meaningful impact in a role that supports global broking teams and enhances your career in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Marine - Associate (Account Handler)
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Group Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Group Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Marine - Associate (Account Handler)
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Group Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Group Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Group Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Group Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Group Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Group Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
