At a Glance
- Tasks: Support clients and manage accounts while delivering top-notch service.
- Company: Join Lawes Consulting, a dynamic team focused on client success.
- Benefits: Competitive salary of £45,000 and opportunities for professional growth.
- Other info: Work in a fast-paced environment with a focus on teamwork and client relationships.
- Why this job: Make a real difference in clients' lives while developing your career in insurance.
- Qualifications: Experience in insurance administration and strong customer service skills required.
Lawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience.
RESPONSIBILITIES
- Prepare documentation for new client accounts based on insurance needs
- Gather renewal terms, research alternatives, and prepare materials for Account Executives
- Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date
- Respond to insurer queries, confirm coverage, process policies, and follow up on documentation
- Check policy documents for accuracy before approval and release
- Support with account queries and credit control, escalating when needed
- Apply compliance and regulatory requirements to all tasks
DAY-TO-DAY
- Work closely with Account Executives to support clients
- Keep client and policy records accurate and up to date
- Communicate with insurers and clients to resolve queries quickly
- Track deadlines to make sure tasks are completed on time
- Suggest improvements to processes and support team goals
EXPERIENCE
- Experience in insurance administration, ideally in a commercial setting
- Ability to work in a regulated, target-driven environment
- Understanding of handling customer information securely and recognising potential risks
SKILLS
- Strong customer service and communication skills
- Ability to build positive relationships with clients and colleagues
- Well-organised, detail-oriented, and able to meet deadlines
- Confident with Microsoft Office
- Good analytical skills with accuracy in handling data
- Initiative and problem-solving skills to support the team
QUALIFICATIONS
- Working towards or holding a Chartered Insurance Institute qualification (e.g., Dip CII/FIT) is an advantage
- GCSE-level education or equivalent
Client Advisor in Manchester employer: Lawes Group Recruitment
Lawes Consulting is an exceptional employer, offering a dynamic work environment in Manchester, Swindon, or Birmingham where client-focused professionals can thrive. With a strong emphasis on employee growth and development, we provide comprehensive training opportunities and a supportive culture that values teamwork and innovation. Join us to be part of a company that prioritises client relationships and fosters a rewarding career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Group Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Group Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Advisor in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Group Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Group Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Group Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Group Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Group Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Group Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
