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For Companies At a Glance
- Tasks: Manage construction client accounts and provide top-notch administrative support.
- Company: Specialist insurance intermediary focused on the construction sector.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in client relationships.
- Qualifications: Experience in account handling, especially in commercial or construction insurance.
- Other info: Fast-paced environment with strong potential for career advancement.
The predicted salary is between 35000 - 45000 £ per year.
Salary: £35,000 - £45,000
Location: Essex. Hybrid - (3 days per week in office)
PURPOSE OF ROLE
To provide dedicated, administrative-focused account handling support within a specialist insurance intermediary focused on the construction sector. You will manage a portfolio of construction clients, ensuring excellent service delivery, policy administration, renewals, and mid-term adjustments while building strong client relationships in a hybrid working environment.
RESPONSIBILITIES
- Act as the point of contact for a portfolio of construction clients, handling day-to-day enquiries, policy administration, and renewals.
- Process new business, mid-term adjustments, cancellations, and endorsements efficiently.
- Maintain accurate client records and documentation using the Acturis system.
- Liaise with insurers, clients, and internal teams to resolve queries and place appropriate cover.
- Support risk management advice and ensure compliance with regulatory requirements.
- Contribute to client retention through proactive service and relationship management.
- Assist with claims notifications and coordination where required.
DAY-TO-DAY
- Reviewing and updating client policies on Acturis.
- Responding to client emails and calls regarding coverage, premiums, or alterations.
- Preparing renewal submissions and negotiating terms with insurers.
- Handling administrative tasks such as document preparation, data entry, and filing.
- Monitoring portfolio for upcoming renewals and potential cross-selling opportunities within construction-related classes.
EXPERIENCE
- Proven experience as an Account Handler or similar role in insurance, preferably within commercial or construction insurance experience.
- Strong client management background with a focus on administrative processing and service delivery.
- Knowledge of the construction/commercial sector and associated risks (essential).
- Experience using the Acturis insurance broking system (highly desirable).
- Familiarity with construction-related classes of business, including but not limited to: Contractors All Risks (CAR), public liability, employers' liability, professional indemnity, property owners, JCT contract works, demolition, and general building risks.
SKILLS
- Excellent organisational and administrative skills with high attention to detail.
- Strong communication and interpersonal abilities for client-facing interactions.
- Proficient in Microsoft Office and insurance systems (Acturis experience preferred).
- Ability to prioritise workload in a busy environment.
- Proactive, customer-focused mindset with problem-solving capabilities.
- Knowledge of FCA regulatory standards and insurance principles.
If you have the relevant experience or know someone that does, please contact Glenn Youens on or email.
Account Handler - Construction in Westcliff-on-Sea employer: Lawes Consulting Group
Contact Detail:
Lawes Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Construction in Westcliff-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and insurance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and how they operate within the construction sector. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of an Account Handler. Highlight your client management skills and any relevant knowledge of the Acturis system to stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can bring value to our team. Plus, it’s a great way to ensure your application gets noticed directly by us.
We think you need these skills to ace Account Handler - Construction in Westcliff-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Handler role in the construction sector. Highlight your relevant experience, especially with policy administration and client management, to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the construction insurance sector and how your skills align with our needs. Keep it concise but impactful!
Showcase Your Skills: Don’t forget to highlight your organisational and communication skills in your application. We want to see how you can manage client relationships and handle administrative tasks efficiently!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction sector and the specific insurance products mentioned in the job description. Familiarity with terms like Contractors All Risks and public liability will show that you're serious about the role.
✨Showcase Your Client Management Skills
Prepare examples from your past experience where you've successfully managed client relationships. Highlight how you handled enquiries, renewals, or any tricky situations. This will demonstrate your ability to provide excellent service delivery.
✨Get Comfortable with Acturis
If you have experience using the Acturis system, be ready to discuss it. If not, do a bit of research to understand its functionalities. Being able to talk about how you would use it for policy administration can set you apart.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to client retention and risk management. This shows your interest in the role and helps you gauge if the company is the right fit for you.