At a Glance
- Tasks: Lead complex Casualty claims and provide expert advice to clients.
- Company: Established insurance brokerage in Manchester with a focus on growth.
- Benefits: Competitive salary, senior position, and excellent career development opportunities.
- Other info: Mentorship opportunities and a dynamic work environment.
- Why this job: Take ownership of high-value claims and make a real impact in the industry.
- Qualifications: Strong experience in commercial Casualty claims and excellent negotiation skills.
The predicted salary is between 45000 - 50000 £ per year.
Casualty Claims Lead
Location
Manchester
Salary
£45,000 – £50,000
Employment Type
Permanent, Full Time
Reporting To
Claims Director
The Opportunity
An excellent opportunity has arisen for an experienced
Casualty Claims professional to join a well-established and growing insurance brokerage in Manchester.
This is a senior position within the Claims function, offering the opportunity to take ownership of complex and high-value Casualty claims
, provide technical guidance to colleagues and deliver exceptional outcomes for clients.
The successful candidate will have strong experience across commercial Casualty claims
, with the technical expertise and confidence to manage complex matters, negotiate with insurers and other stakeholders, and act as a trusted advisor to clients.
The Role
Casualty Claims Lead
, you will take responsibility for complex and technically challenging Casualty claims, providing expert advice from initial notification through to resolution.
You will act as a senior escalation point for the Claims team while also supporting the development of technical capability across the wider function.
Key Responsibilities
- Lead the handling of high-value, complex and contentious Casualty claims
- Provide technical direction on policy coverage, liability and quantum.
- Develop effective claims strategies to achieve the best possible outcomes.
- Manage litigation and legal processes where appropriate.
- Act as the escalation point for technically challenging or disputed claims.
- Provide proactive and strategic claims advice to key clients.
- Attend client sites and support clients during significant or critical incidents.
- Support client presentations, renewals and tenders with specialist Casualty claims expertise.
- Lead negotiations with insurers, loss adjusters, solicitors and other professional advisers.
- Drive early coverage agreement and efficient settlement strategies.
- Use strong market relationships to achieve positive outcomes on difficult or sensitive claims.
- Challenge insurer and supplier performance where necessary.
- Analyse claims data to identify trends, risks and opportunities for improvement.
- Produce meaningful claims MI and insight for clients and internal stakeholders.
- Contribute to the development and improvement of the Claims proposition.
- Mentor and coach colleagues across the Claims function.
- Share technical knowledge through case reviews, coaching and knowledge-sharing sessions.
- Contribute to technical frameworks, standards and best practice.
- Ensure claims are managed in line with agreed SLAs, KPIs and service standards.
- Maintain compliance with FCA requirements and Consumer Duty principles.
- Ensure accurate and timely use of claims systems, including
- Acturis
- Maintain effective control of costs, leakage and supplier performance.
- Work closely with Broking, Risk and other teams to deliver an integrated client service.
- Support client retention and wider business development opportunities.
About You
We are looking for an experienced
Casualty Claims professional who is ready to take the next step in their career or move into a role with greater technical responsibility and client exposure.
You will ideally have
- Strong experience within commercial Casualty claims
- Experience handling complex, high-value or contentious claims.
- Strong knowledge of policy coverage, liability and quantum
- Experience dealing with Employers' Liability and Public Liability claims.
- Excellent negotiation and influencing skills.
- Experience working with insurers, loss adjusters and legal representatives.
- Strong client-facing and relationship management skills.
- The confidence to provide technical guidance and challenge where appropriate.
- Experience mentoring, coaching or supporting colleagues.
- Strong analytical and problem-solving abilities.
- A commercially focused approach with a strong emphasis on client outcomes.
- Good understanding of claims governance and FCA requirements.
- Experience using
Acturis or a similar insurance system would be advantageous.
- What’s on Offer
- Senior Casualty Claims position
- Exposure to complex and high-value claims
- Strong client-facing responsibilities
- Opportunity to provide technical leadership and mentoring
- Manchester-based role
- Excellent opportunity for long-term career development
- If you're an experienced
Casualty Claims professional looking for a role where you can utilise your technical expertise, work closely with clients and take greater ownership of complex claims, we'd be keen to hear from you.
Apply today for a confidential discussion.
Casualty Claims Lead in Warrington employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
StudySmarter Expert Advice🤫
We think this is how you could land Casualty Claims Lead in Warrington
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Consulting Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Consulting Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Casualty Claims Lead in Warrington
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Consulting Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Consulting Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Consulting Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Consulting Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Consulting Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
