At a Glance
- Tasks: Assist clients with insurance queries, renewals, and invoicing in a dynamic team.
- Company: Join a leading commercial insurance broker known for its client-focused approach.
- Benefits: Enjoy competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity to work in Sheffield with a focus on career growth.
- Why this job: Be part of a growing team that values excellent service and client relationships.
- Qualifications: 2+ years experience with SME or commercial clients; strong communication and negotiation skills required.
The predicted salary is between 30000 - 35000 £ per year.
Job Title: SME Account Handler
Location: Sheffield
Salary: £30,000 - £35,000
PURPOSE OF ROLE
Lawes Consulting Group is partnering with a large commercial insurance broker in recruiting for an SME Account Handler to join their growing Sheffield based team. Working with a broad range of commercial clients, typically handling premiums up to £10,000. This role involves assisting clients with general cover enquiries, renewals, mid‑term adjustments, obtaining quotations and invoicing of premiums. To be a success in this role, you will have a passion for providing excellent service to your clients.
OVERVIEW
- Undertake market exercise to establish most competitive terms available
- Obtain renewal terms and present to client
- Issue renewal documentation in line with contract certainty
- Ensure premiums are collected prior to the commencement of cover and in line with
- Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
- Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
- Produce accurate and professional documentation at all times using relevant
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium
EXPERIENCE AND SKILLS
- Must have a minimum of 2 years’ experience dealing with SME or commercial clients
- Accuracy and attention to detail
- Ability to process work quickly and efficiently
- Ability to prioritise work and meet deadlines
- Excellent client service skills
- Good negotiation and broking skills
- Excellent oral and written communication skills
If you have the relevant experience or know someone that does please contact me now on 07527 068032 or email us at admin@lawesgroup.co.uk
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SME Account Handler in Sheffield employer: Lawes Consulting Group
As a well-established independent Lloyd’s broker located in the heart of London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our team is dedicated to innovation in risk management, offering competitive salaries and comprehensive benefits, alongside unique opportunities to engage with multinational clients and enhance your expertise in US casualty and financial lines. Join us to be part of a forward-thinking organisation that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land SME Account Handler in Sheffield
✨Tip Number 1
Familiarise yourself with the commercial insurance market, especially focusing on SME clients. Understanding the specific needs and challenges faced by these clients will help you stand out during interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since the role involves obtaining competitive terms and handling renewals, being able to negotiate effectively will be crucial in demonstrating your value to potential employers.
✨Tip Number 3
Prepare to discuss your experience with client service. Be ready to share specific examples of how you've provided excellent service in previous roles, as this is a key aspect of the SME Account Handler position.
✨Tip Number 4
Network within the insurance industry, particularly with professionals who have experience in SME accounts. This can provide you with insights and potentially valuable connections that could lead to job opportunities.
We think you need these skills to ace SME Account Handler in Sheffield
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the SME Account Handler position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:Make sure to emphasise your experience dealing with SME or commercial clients. Provide specific examples of how you've successfully handled client queries, renewals, and adjustments in previous roles.
Showcase Communication Skills:Since excellent oral and written communication skills are crucial for this role, include examples in your CV and cover letter that demonstrate your ability to communicate effectively with clients and colleagues.
Proofread Your Application:Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial insurance, especially regarding SME clients. Understanding the types of coverages and common queries will help you answer questions confidently.
✨Demonstrate Client Service Skills
Prepare examples from your past experience where you provided excellent client service. Highlight how you handled difficult situations or went above and beyond to meet client needs.
✨Showcase Your Attention to Detail
Since accuracy is crucial in this role, be ready to discuss how you ensure precision in your work. You might want to mention specific tools or methods you use to maintain high standards.
✨Practice Your Communication Skills
As this role requires excellent oral and written communication, practice articulating your thoughts clearly. Consider doing mock interviews to refine your responses and ensure you come across as professional and approachable.
