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- Tasks: Manage a diverse portfolio of claims, ensuring compliance and client satisfaction.
- Company: Join a leading firm focused on effective claims handling and client relationships.
- Benefits: Enjoy flexible work options and opportunities for personal development.
- Why this job: Make an impact in rural communities while developing your skills in a supportive environment.
- Qualifications: Insurance qualification or extensive claims adjusting experience preferred.
- Other info: Experience with agricultural insurance is a plus; strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
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A field based position to manage a mixed portfolio of claims to include domestic, commercial & agricultural – claims typically up to £150,000, * Contribute to the general property productivity targets through effective planning and organization of personal workload.
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Manage the maintenance of Client relationships through management and delivery of SLA’s and achievement of KPI’s, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities
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Ensure all Adjusting activities are fully compliant with the company’s procedures and external regulatory requirements.
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Participate where appropriate in the delivery of projects, ensuring personal contribution is completed within timescales and project requirements.
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Maintain awareness of Business Continuity programme and role within it.
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Able to demonstrate knowledge and/or awareness of FCA procedures and the TCF initiative.
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Actively seek to develop oneself and take responsibility for your own training and development.
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Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues.
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Experience of using Symbility would be advantageous
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Project management skills in order to deliver targets within budgets and timescales.
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Ability to demonstrate attention to detail.
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Dispute and resolution handling skills in order to manage high level customer complaints effectively and proactively.
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Efficient use of technology.
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Ability to work on own initiative and within a team environment.
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Strong communication skills, both written and verbal.
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Excellent customer service & organisational skills.
Experience Needed
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Insurance qualification (preferably ACII or ACILA) or Extensive claims adjusting experience preferred
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Previous involvement in insurer client relationship management.
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Experience of agricultural insurance claims, rural communities and challenges preferred
For extra information please contact:-
Glen Parker
Rural / Agriculture Loss Adjuster employer: Lawes Consulting Group
Contact Detail:
Lawes Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rural / Agriculture Loss Adjuster
✨Tip Number 1
Familiarize yourself with the agricultural insurance landscape. Understanding the specific challenges and nuances of rural claims will give you an edge in discussions with potential employers.
✨Tip Number 2
Network with professionals in the agriculture and insurance sectors. Attend industry events or join relevant online forums to connect with people who can provide insights and potentially refer you to job openings.
✨Tip Number 3
Highlight your problem-solving skills and experience in managing client relationships during interviews. Be prepared to share specific examples of how you've successfully handled disputes or complex claims.
✨Tip Number 4
Stay updated on FCA procedures and the TCF initiative. Demonstrating your knowledge of these regulations will show your commitment to compliance and enhance your appeal as a candidate.
We think you need these skills to ace Rural / Agriculture Loss Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims adjusting, particularly in agricultural insurance. Emphasize any qualifications like ACII or ACILA and showcase your problem-solving skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the job requirements. Mention your experience with client relationship management and your ability to meet SLAs and KPIs.
Showcase Communication Skills: Since strong communication skills are essential, provide examples in your application of how you've effectively handled customer complaints or managed client interactions in the past.
Highlight Project Management Experience: If you have experience in project management, detail how you've successfully delivered targets within budgets and timescales. This will demonstrate your organizational skills and ability to work independently.
How to prepare for a job interview at Lawes Consulting Group
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience in managing claims, especially in the agricultural sector. Highlight specific cases where you successfully handled claims up to £150,000 and how you navigated challenges unique to rural communities.
✨Demonstrate Client Relationship Management Skills
Since maintaining client relationships is crucial, share examples of how you've effectively managed client expectations and delivered on SLAs and KPIs. Discuss any proactive interactions with clients and brokers that led to improved claims handling.
✨Highlight Problem-Solving Abilities
Prepare to discuss situations where you identified problems and took initiative to resolve them. Use specific examples that showcase your analytical skills and ability to work under pressure while ensuring compliance with company procedures.
✨Emphasize Continuous Development
Express your commitment to personal and professional growth. Talk about any relevant training or qualifications you have pursued, such as ACII or ACILA, and how you stay updated on FCA procedures and the TCF initiative.
