At a Glance
- Tasks: Manage property and motor claims from start to finish, ensuring high-quality service.
- Company: Join a leading insurer known for its commitment to excellence in claims management.
- Benefits: Enjoy a hybrid work model with three days in the office and competitive salary.
- Other info: Opportunity to work with external experts and contribute to high-impact claims.
- Why this job: Be part of a dynamic team that values process improvement and stakeholder engagement.
- Qualifications: Five years of claims handling experience, especially in property, with strong communication skills.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Job title: Property and Motor Senior Claims Handler
Salary: £60,000
Location: London/Hybrid - 3 days in the office
PURPOSE OF ROLE
On behalf of our client, a leading insurer, we are seeking a skilled Property and Motor Senior Claims Adjuster to join their London-based Claims Management Department. This role is central to managing claims from first notification to final settlement, with a focus on property and motor, and some exposure to liability. The successful candidate will ensure efficient, compliant, and high-quality service, while contributing to process improvement and broader claims operations.
RESPONSIBILITIES
- Manage end-to-end claims, from notification to settlement
- Set up claim files and gather all necessary documentation
- Appoint and liaise with external experts (e.g.loss adjusters, engineers, solicitors)
- Handle broker, policyholder, and third-party queries professionally
- Maintain regular communication with stakeholders and negotiate fair settlements
- Support the Departmental Manager on high-impact claims
- Ensure accurate record-keeping within the internal claims system
- Participate in internal/external meetings and represent the company when required
- Assist other teams as necessary and act in the company's best interest
DAY-TO-DAY
- Triage new claims and take appropriate early action
- Liaise with brokers and clients to progress claims efficiently
- Work with internal teams and third-party providers to drive outcomes
- Maintain up-to-date, accurate claim records
- Attend team meetings and contribute to departmental coordination
- Provide flexible support across the Claims Management team
EXPERIENCE
- Minimum 5 years in a claims-handling role
- Strong expertise in property claims; motor and liability experience is a plus
- Proven track record in managing complex claims to successful resolution
- Familiarity with relevant insurance regulations and best practices
SKILLS
- Strong communication and stakeholder management skills
- Detail-oriented with solid organisational and documentation abilities
- Commercial awareness and sound negotiation skills
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Self-motivated, accountable, and able to work both independently and as part of a team
If you have the relevant experience or know someone that does please contact me now on or email us at
Property and Motor Senior Claims Handler in London employer: Lawes Consulting Group
Join a leading insurer in London as a Property and Motor Senior Claims Handler, where you will be part of a dynamic team dedicated to delivering high-quality service and driving process improvements. With a strong focus on employee growth, the company offers a supportive work culture that values collaboration and innovation, alongside competitive benefits and a hybrid working model that promotes work-life balance. This role not only provides the opportunity to manage complex claims but also to engage with various stakeholders, enhancing your professional development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Property and Motor Senior Claims Handler in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Consulting Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Consulting Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Property and Motor Senior Claims Handler in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Consulting Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Consulting Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Consulting Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Consulting Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Consulting Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
