At a Glance
- Tasks: Manage home and motor insurance portfolios while delivering exceptional client service.
- Company: Established insurance broker with a forward-thinking approach.
- Benefits: Career growth opportunities, professional development, and a supportive work environment.
- Other info: Inclusive culture that values diversity and employee wellbeing.
- Why this job: Join a dynamic team and make a real impact in the insurance sector.
- Qualifications: Experience in personal lines account handling and strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
PURPOSE OF ROLE
We are seeking a dedicated and motivated professional to join an established insurance broker as a Personal Lines Account Handler.
This is an exciting opportunity to contribute to a forward-thinking insurance organisation, managing home and motor portfolios with precision and excellence.
The ideal candidate brings a strong work ethic, commitment to delivering outstanding client service, and a passion for achieving results in the commercial insurance sector.
If you are ready for a challenging and rewarding role in commercial insurance, we encourage you to apply.
RESPONSIBILITIES
- Manage and service a portfolio of Motor and Home clients, ensuring high standards of retention, renewal, and satisfaction.
- Collaborate with team members, and stakeholders to achieve organisational goals and deliver effective insurance solutions.
- Execute day-to-day account handling tasks with precision, attention to detail, and full compliance with company policies, procedures, and industry regulations (including FCA requirements).
- Identify cross-selling opportunities, risks, and areas for improvement to develop innovative client-focused solutions.
- Handle client queries, policy placements, documentation, invoicing, and claims coordination professionally and efficiently.
- DAY-TO-DAY
- Engage in regular team meetings to discuss client progress, challenges, renewals, and new business opportunities.
- Manage and prioritise tasks, renewals, and mid-term adjustments to meet deadlines and deliver high-quality outcomes.
- Collaborate with colleagues, insurers, and clients to ensure alignment, effective execution of placements, and exceptional service.
- Monitor key performance indicators, client outcomes, and portfolio performance; report as required.
- Stay updated on commercial insurance market trends, products, and best practices to enhance client advice and performance.
EXPERIENCE
- Proven experience in a professional insurance setting, within personal lines account handling
- A track record of success in managing client portfolios and delivering results in a fast-paced environment.
SKILLS
- Strong communication and interpersonal skills, with confidence in client and insurer interactions.
- Ability to work independently and collaboratively as part of a team.
- Excellent organisational and time-management abilities to handle multiple priorities.
- Proficiency in relevant insurance systems/software, policy documentation, and broking tools.
- Commitment to continuous learning, professional development, and maintaining industry qualifications (e. g., working towards or holding CII qualifications desirable).
BENEFITS
- Opportunities for career growth, advancement, and progression within the organisation.
- Access to professional development programs, training, and resources (including support for qualifications).
- A supportive and inclusive work environment that values diversity, collaboration, and employee wellbeing.
- Recognition and rewards for outstanding performance and contributions.
- We are committed to fostering a workplace where employees feel valued, empowered, and inspired to reach their full potential in the insurance industry.
If you have the relevant experience or know someone who does, please contact: Glenn Youens 07715 931523 glenn@lawesgroup. co. uk
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Personal Lines Account Handler employer: Lawes Consulting Group
As a well-established independent Lloyd’s broker located in the heart of London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our team is dedicated to innovation in risk management, offering competitive salaries and comprehensive benefits, alongside unique opportunities to engage with multinational clients and enhance your expertise in US casualty and financial lines. Join us to be part of a forward-thinking organisation that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Lines Account Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Consulting Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Consulting Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Personal Lines Account Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Consulting Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Consulting Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Consulting Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Consulting Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Consulting Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
