Job title: Commercial Account Handler
Salary: Negotiable + Benefits
Location: Newcastle - Upon - Tyne
PURPOSE OF ROLE
Our client, located in the Newcastle - Upon - Tyne area, is looking to add a Commercial Account Handler to their team.
The role is designed to support clients with their day-to-day needs - including mid-term adjustments, document queries and renewal reviews - while also helping our Account Executives with renewal preparation and new business quotations. You'll play a key part in keeping workloads balanced across the team, helping to ensure clients continue to receive the high level of service they're used to.
RESPONSIBILITIES
- Assisting clients with renewals and new business
quotations, managing relationships with key stakeholders and
delivering outstanding service - Proactively building a pipeline of referrals from
existing clients to generate new business - Working with clients to review and develop their cover,
ensuring they have the right level of protection - Liaising with the broking and support teams to ensure all
documentation is accurate - Negotiating with Underwriters as required to secure the
best available terms - Working in a compliant and timely manner across all cases
- Helping to achieve retention levels and income targets
- Working with the regional management team to support
business objectives and the development of colleagues
DAY-TO-DAY
- You'll join a close-knit, highly motivated team that
looks after each other as well as its clients - A negotiable basic salary is on offer, alongside a full
benefits package including holiday, pension and death in service
cover - Flexible benefits and access to the annual share save
scheme become available after probation - Full support, including funding, is provided for
professional qualifications after probation
EXPERIENCE
- Ideally 2+ years' experience within an Account Handling
role - Ideally Cert CII qualified, or working towards this, with
ambition to progress within a client-focused organisation - Previous experience using Acturis is highly beneficial
SKILLS
- Strong written, verbal and video communication skills
- Strong interpersonal and stakeholder management skills
- Excellent organisational and IT skills, with a keen eye
for detail - Able to interpret policy wordings and draw accurate
conclusions - A full driving licence would be beneficial for future
client visits
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Commercial Account Handler in North East employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
