At a Glance
- Tasks: Support clients and executives in managing corporate accounts with exceptional service.
- Company: Fast-growing insurance business with a strong focus on client care.
- Benefits: Negotiable salary, hybrid work model, and opportunities for professional development.
- Other info: Collaborative environment with a focus on growth and inclusivity.
- Why this job: Join a dynamic team and make a real difference in client relationships.
- Qualifications: Cert CII qualified or working towards it, with knowledge of commercial insurance.
The predicted salary is between 31500 - 38500 £ per year.
A well-established, fast-growing insurance business is looking to strengthen its leadership as client demand continues to rise. The team has delivered strong growth in recent years and wants to add senior capability so it can keep doing what it does best: looking after its clients.
As an Account Handler, you will provide exceptional service to clients and quality support to Client Executives in their North East offices.
RESPONSIBILITIES
- Working closely with the Client Executive on the day-to-day servicing of client accounts
- Applying insurance knowledge and principles to day-to-day work queries, including standard policy wording, extensions and limitations
- Maintaining a general understanding of underwriting, claims and broking processes, and awareness of the different distribution channels
- Acting as a point of reference with insurers and handling negotiations
- Working collaboratively with the team to write, renew and service clients through the full end-to-end broking process
- Using client applications accurately and as defined by the business, including invoicing and maintaining data quality
- Spotting opportunities to meet client needs with other services and products, and passing these to internal colleagues
- Building positive working relationships with internal colleagues and teams
- Always working to the business's operational standards, policies and processes
- Applying the business's client journey and service approach, and demonstrating its values in your behaviour with all stakeholders
- Maintaining your own learning and CPD
DAY-TO-DAY
- Supporting Client Executives with the servicing of corporate client accounts
- Dealing with insurers and supporting negotiations on behalf of clients
- Keeping client records, invoicing and data accurate on the client system
- Working as part of a collaborative team across the broking process, from placing business through to renewal
- Looking for ways to add value for clients through additional services and products
EXPERIENCE
- Cert CII qualified or working towards it
- Sound technical knowledge of the insurance industry, with solid grounding in commercial insurance
- Working knowledge of broking processes and regulatory standards, including up-to-date knowledge of FCA compliance rules
- Competent user of insurance client systems; Acturis is an advantage
SKILLS
- Excellent communication, administration and decision-making skills
- Able to organise workflow, prioritise tasks and manage your own time
- Confident using the Microsoft suite
- Engages with team members to achieve better customer outcomes and encourages an inclusive culture
- Ensures stakeholders have the information and tools to make capable, confident decisions
Corporate Account Handler in Newcastle upon Tyne employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Account Handler in Newcastle upon Tyne
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Consulting Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Consulting Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Corporate Account Handler in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Consulting Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Consulting Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Consulting Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Consulting Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Consulting Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
