At a Glance
- Tasks: Manage new business enquiries, prepare quotations, and support the sales process.
- Company: Join a growing insurance team in a dynamic hybrid work environment.
- Benefits: Competitive salary of £40,000 with opportunities for career progression.
- Other info: Great opportunity for long-term career growth as a New Business Executive.
- Why this job: Perfect for those who enjoy client interaction and want to grow in the insurance industry.
- Qualifications: Experience in insurance or client handling is preferred; a willingness to learn is essential.
The predicted salary is between 31500 - 38500 £ per year.
An exciting opportunity has arisen for a New Business Account Handler to join a growing insurance team. This varied role will support the New Business function by managing website-generated enquiries, coordinating administration and assisting with the preparation of quotations and market submissions. Working closely with New Business Executives, you will help ensure prospective clients receive a high standard of service while keeping enquiries moving through the sales process. The role is ideal for someone who enjoys a combination of client interaction, insurance administration and working within a fast-paced team. There is also genuine long-term career progression available, with the opportunity to develop into a New Business Executive position in the future.
RESPONSIBILITIES
- Act as the initial point of contact for new business enquiries received through the website.
- Gather relevant client information and complete initial fact-finding.
- Manage enquiries from the initial contact through to completion.
- Support New Business Executives with risk presentations and insurer market submissions.
- Obtain quotations through insurer portals, Acturis eTrade and manual submissions.
- Liaise with insurers to secure competitive terms, quotations and supporting information.
- Maintain strong relationships with insurers and prospective clients.
- Ensure all client information is accurate, complete and compliant.
- Keep Acturis and other internal systems updated throughout the sales process.
- Assist with client onboarding, policy documentation, invoicing and premium finance administration.
- Monitor enquiry pipelines and provide updates on progress, conversion opportunities and outstanding actions.
- Support management information, reporting and new business performance tracking.
- Identify opportunities to improve processes and create efficiencies within the team.
DAY-TO-DAY
- Managing a portfolio of online new business enquiries and ensuring they progress efficiently.
- Contacting prospective clients to gather information and understand their insurance requirements.
- Preparing quotations and supporting New Business Executives with submissions to insurers.
- Chasing outstanding information from clients and insurers to keep enquiries moving.
- Coordinating diaries, follow-up activity and pipeline administration.
- Updating Acturis and maintaining accurate records.
- Supporting the onboarding of new clients, including documentation, invoicing and premium finance arrangements.
- Building positive relationships with prospective clients and delivering excellent customer service.
- Ensuring all activity is completed in line with FCA requirements, internal procedures and compliance standards.
- Working collaboratively with the New Business team to help generate and convert new opportunities.
EXPERIENCE
- Previous experience within the insurance industry, ideally in a broking, account handling or new business environment.
- Experience dealing with client enquiries and gathering information to support insurance quotations.
- Knowledge of commercial insurance products and the quotation process would be advantageous.
- Experience using Acturis, insurer portals or Acturis eTrade would be beneficial.
- A background in insurance administration, account handling or sales support is desirable.
- Experience managing multiple enquiries and prioritising workloads.
- A willingness to learn and develop towards a New Business Executive position.
SKILLS
- Strong communication and customer service skills.
- Excellent organisation and time management.
- Proactive approach with the ability to take ownership of enquiries.
- Strong attention to detail and accuracy.
- Ability to manage multiple tasks and meet deadlines.
- Confident liaising with clients, insurers and internal colleagues.
- Good understanding of insurance processes and compliance requirements.
- Comfortable working with systems, records and administrative processes.
- Team player with a positive and professional approach.
- Commercial awareness and a genuine interest in developing new business.
- Ambition to progress and develop within the insurance industry.
If you have the relevant experience or know someone who does, please contact Joe Cappalonga on 07458 162842 or email joe@lawesgroup.co.uk.
New Business Account Handler employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Account Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Consulting Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Consulting Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace New Business Account Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Consulting Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Consulting Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Consulting Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Consulting Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Consulting Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
