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- Tasks: Manage property and motor claims from start to finish, ensuring high-quality service.
- Company: Join a leading insurer with a strong reputation in claims management.
- Benefits: Competitive salary of £60,000, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic team environment with opportunities for collaboration and career advancement.
- Why this job: Make a real impact by resolving complex claims and improving processes.
- Qualifications: 5+ years in claims handling with expertise in property claims; motor experience is a bonus.
The predicted salary is between 60000 - 60000 £ per year.
On behalf of our client, a leading insurer, we are seeking a skilled Property and Motor Senior Claims Adjuster to join their London-based Claims Management Department. This role is central to managing claims from first notification to final settlement, with a focus on property and motor, and some exposure to liability. The successful candidate will ensure efficient, compliant, and high-quality service, while contributing to process improvement and broader claims operations.
RESPONSIBILITIES
- Manage end-to-end claims, from notification to settlement
- Set up claim files and gather all necessary documentation
- Appoint and liaise with external experts (e.g. loss adjusters, engineers, solicitors)
- Handle broker, policyholder, and third-party queries professionally
- Maintain regular communication with stakeholders and negotiate fair settlements
- Support the Departmental Manager on high-impact claims
- Ensure accurate record-keeping within the internal claims system
- Participate in internal/external meetings and represent the company when required
- Assist other teams as necessary and act in the company's best interest
DAY-TO-DAY
- Triage new claims and take appropriate early action
- Liaise with brokers and clients to progress claims efficiently
- Work with internal teams and third-party providers to drive outcomes
- Maintain up-to-date, accurate claim records
- Attend team meetings and contribute to departmental coordination
- Provide flexible support across the Claims Management team
EXPERIENCE
- Minimum 5 years in a claims-handling role
- Strong expertise in property claims; motor and liability experience is a plus
- Proven track record in managing complex claims to successful resolution
- Familiarity with relevant insurance regulations and best practices
SKILLS
- Strong communication and stakeholder management skills
- Detail-oriented with solid organisational and documentation abilities
- Commercial awareness and sound negotiation skills
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Self-motivated, accountable, and able to work both independently and as part of a team
Senior Commercial Property Claims Handler in London employer: Lawes Consulting Group
Contact Detail:
Lawes Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Property Claims Handler in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to property and motor claims. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring examples of complex claims you've managed to the interview. This will demonstrate your experience and problem-solving skills, making you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Commercial Property Claims Handler in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Commercial Property Claims Handler role. Highlight your relevant experience in managing property claims and any exposure to motor and liability claims. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of your past successes in claims handling and how you can contribute to our team at StudySmarter.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to showcase your strong communication skills in your application. We love candidates who can handle queries professionally and maintain clear communication throughout the claims process.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don't miss out on this opportunity!
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property and motor claims. Be ready to discuss specific cases you've handled, focusing on your approach to managing complex claims and achieving successful resolutions.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples that demonstrate your ability to handle queries professionally and negotiate fair settlements.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage documentation and maintain accurate records. Highlight any systems or processes you've implemented to improve efficiency in claims handling.
✨Familiarise Yourself with Regulations
Brush up on relevant insurance regulations and best practices. Being knowledgeable in this area will show that you're serious about compliance and can contribute to process improvement within the team.