At a Glance
- Tasks: Lead the Marine team, providing technical expertise and managing client relationships.
- Company: Dynamic marine insurance firm based in London with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Opportunity to mentor and coach team members while driving process improvements.
- Why this job: Join a key role in a fast-paced industry and make a real impact.
- Qualifications: Strong knowledge of Marine insurance and excellent communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
LOCATION: LONDON – City
SALARY: £60,000 - £80,000
PURPOSE OF THE ROLE
My client is seeking an experienced Senior Technician to join their Marine team in London. This is a key position supporting global broking teams and delivering high-quality technical service across the full client lifecycle. The successful candidate will play an important role in driving process efficiencies, handling complex technical matters and supporting the strategic direction of the client services function. The position also includes team leadership responsibilities and close collaboration with brokers, clients and markets.
RESPONSIBILITIES
- Provide technical expertise across Marine team and act as a key point of contact for stakeholders
- Produce and review market and client documentation including slips, endorsements and wordings
- Initiate and manage renewal activity, providing brokers with relevant renewal information
- Support risk creation, premium processing and documentation circulation
- Monitor workloads, premium conditions and financial balances to ensure efficient delivery
- Conduct quality control checks to improve accuracy and reduce rework
- Resolve technical queries from clients, brokers, markets, claims and IBA teams
- Provide coaching and technical guidance to team members
- Act as subject matter expert for complex Marine technical matters
- Maintain internal systems and ensure regulatory compliance
- Partner with broking teams to support placement activity and renewal preparation
- Build and maintain strong relationships with clients, brokers and markets
- Continuously review service delivery to enhance client satisfaction
DAY TO DAY
- Prepare slips, endorsements and contract documentation
- Liaise with brokers and markets to progress placements and renewals
- Manage client portfolios through to completion
- Monitor reporting, workflows and premium conditions
- Support broking teams with renewal statistics and documentation
- Maintain accurate records across internal systems
- Provide technical support and guidance to colleagues
- Identify and implement process improvements within the team
EXPERIENCE
- Strong technical knowledge of Marine insurance business
- Exposure to Cargo and Aviation beneficial
- Extensive contract wording and clause production experience
- Experience working within a fast-paced client services or broking support function
- Strong understanding of market dynamics and client requirements
- Experience analysing insurance arrangements and proposing improvements
- Ability to manage multiple priorities in a busy environment
SKILLS
- Excellent communication and stakeholder management
- Strong organisational and workload management ability
- Technical expertise in Marine wordings and documentation
- Ability to work independently and collaboratively
- Coaching and mentoring capability
- Strong analytical and problem-solving skills
- Advanced Microsoft Excel and Word skills
- Team-focused with flexible approach to workload
Marine Senior Technician - Client Services in London employer: Lawes Consulting Group
As a well-established independent Lloyd’s broker located in the heart of London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our team is dedicated to innovation in risk management, offering competitive salaries and comprehensive benefits, alongside unique opportunities to engage with multinational clients and enhance your expertise in US casualty and financial lines. Join us to be part of a forward-thinking organisation that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Marine Senior Technician - Client Services in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Consulting Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Consulting Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Marine Senior Technician - Client Services in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Consulting Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Consulting Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Consulting Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Consulting Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Consulting Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
