At a Glance
- Tasks: Support global broking teams and manage client accounts in Marine Cargo.
- Company: Dynamic London-based company with a focus on Marine Cargo.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Opportunity to build strong relationships and enhance your skills.
- Why this job: Join a key role in a fast-paced industry and make a real impact.
- Qualifications: Experience in technical support or account handling within Marine Cargo.
The predicted salary is between 40000 - 50000 £ per year.
LOCATION: LONDON – City
SALARY: £40,000 - £50,000
PURPOSE OF THE ROLE
My client are seeking an enthusiastic individual with experience in a technical support or account handling role within Marine, with a particular focus on Cargo business. This is a key position supporting global broking teams and delivering high-quality technical service across the full client lifecycle. The successful candidate will play an important role in slip production, risk creation, premium processing and managing client and broker expectations, while contributing to the growth of expanding international network of offices.
RESPONSIBILITIES
- Provide global broker support to Marine broking teams, preparing renewal statistics and documentation ready for market placement.
- Produce and review market and client documentation, including slips, wordings and clauses.
- Support with drafting client evidence of coverage, including Debit/Credit Notes and all related documentation.
- Submit Slips and LPANs to Bureau (XIS) for signing and utilise London Market portals including the XIS Insurance Portal, IMR and Lineage.
- Resolve technical queries from clients, brokers and internal stakeholders in a timely manner.
- Maintain internal paper and electronic systems, databases and workflows in line with Contract Certainty and regulatory guidelines.
- Use broking systems to produce documents and accounting entries, ensuring their accuracy.
- Build and maintain strong relationships with global markets, clients and colleagues to provide optimal service.
- Continuously review client service delivery to achieve optimal client satisfaction.
DAY TO DAY
- Prepare slips, endorsements and contract documentation for Marine Cargo placements.
- Liaise with brokers and markets to progress placements and renewals.
- Manage client portfolios through to completion, ensuring all documentation is accurate and timely.
- Assist with client liaison, handling global queries and data requests promptly.
- Support broking teams with renewal statistics and preparation of placement documentation.
- Maintain accurate records across internal systems and databases.
- Ensure all workflows meet Contract Certainty and regulatory requirements.
EXPERIENCE
- Sound technical experience in a similar client services or broking support role, with a particular focus on Cargo business.
- Exposure to wider Marine lines beneficial.
- Experience working within a fast-paced, client-facing environment.
- Good understanding of global market dynamics and how these impact existing and potential clients.
- Experience managing client accounts through to completion.
- Ability to manage multiple priorities and work to strict deadlines.
SKILLS
- Good communication and interpersonal skills with strong stakeholder management.
- Excellent attention to detail and accuracy.
- Well organised with the ability to prioritise and multi-task under pressure.
- Intermediate Microsoft Excel knowledge essential.
- CII qualified or working towards CII qualification.
- Team player with a flexible approach to workload and willingness to support colleagues.
Marine Cargo Account Handler in London employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
StudySmarter Expert Advice🤫
We think this is how you could land Marine Cargo Account Handler in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Consulting Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Consulting Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Marine Cargo Account Handler in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Consulting Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Consulting Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Consulting Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Consulting Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Consulting Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
