Corporate Senior Account Handler
Kirkcaldy
My client is a growing, independent insurance broking group, and they’re looking for a Corporate Senior Account Handler to run the servicing of a portfolio of larger commercial accounts.
Corporate clients judge their broker on what happens between renewals: how quickly changes are made, how clearly terms are explained, and how hard someone pushes for them in the market. You’ll negotiate with insurers, work closely with Account Executives and be the person clients trust to get it right. This role suits someone with solid commercial experience who wants more complex accounts and more responsibility.
The Role
- Manage renewals on a portfolio of corporate and commercial accounts. Prepare and present them on time, and explain terms clearly before inception.
- Negotiate with insurers to get competitive terms, cover and pricing, and record the reasoning behind each placement.
- Handle mid-term adjustments, endorsements and documentation accurately, so policies always match the client’s risk and instructions.
- Act as the main day-to-day contact for clients, and resolve queries quickly and professionally.
- Work with Account Executives to find solutions to new or changing client risks, and raise cross-sell opportunities and at-risk accounts early.
- Keep file notes, compliance records and premium or credit control items complete and up to date, ready for audit at any time.
- Support and guide less experienced handlers by sharing technical knowledge and good servicing practice.
Environment & Resources
- You’ll join a specialist commercial team in a growing, independent insurance broking group, working alongside Account Executives, technicians and placement colleagues.
- You’ll have established broker systems, strong insurer relationships and clear service standards behind you.
- You’ll own a defined book of accounts, with senior support on hand for complex technical or advisory decisions.
Essential Qualifications
- Proven commercial insurance experience, including renewals, mid-term changes and insurer negotiation.
- Good technical knowledge of commercial classes such as property, liability, motor fleet, construction or professional risks.
- Confidence dealing with larger or more complex clients, and the ability to explain cover clearly.
- Strong written and verbal communication skills.
- A client-focused attitude, high accuracy and good organisation across a busy portfolio.
- A relevant insurance qualification (e.g. Cert CII) or working towards one, or equivalent experience.
- The right to work in the UK.
Role Selling Points
- A senior handling role with ownership of corporate accounts and real input into how they are placed.
- A specialist-led group, so you’ll work on a varied, interesting book.
- Room to develop toward Account Executive as the business keeps growing.
- A full benefits package: company pension, private medical insurance, income protection, life assurance and an electric car scheme.
- A culture that invests in wellbeing, charity initiatives and doing the right thing for clients and colleagues.
For further information or a confidential chat email Elaine.mccrink@lawesgroup.co.uk or call on 07880 553345
Corporate Senior Account Handler, Kirkcaldy employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
