We are seeking an experienced Account Managerto join our client's growing team in Essex. This is an excellent opportunity for a commercial insurance professional to take ownership of a portfolio of clients, develop strong relationships and provide a high level of service.
The successful candidate will work closely with clients, insurers and internal teams, playing an important role in retaining and developing the existing book of business.
RESPONSIBILITIES
- Manage and develop an established portfolio of commercial insurance clients.
- Build and maintain strong relationships with clients and insurers.
- Manage the full renewal process, ensuring suitable terms are obtained and presented to clients.
- Process new business, mid-term adjustments and policy documentation.
- Resolve client and insurer queries efficiently and professionally.
- Identify opportunities to develop existing accounts and introduce additional products where appropriate.
- Ensure all client activity is managed in accordance with regulatory requirements and internal procedures.
- Maintain accurate client records and ensure all documentation is completed to a high standard.
- Support the delivery of agreed service levels and positive client outcomes.
DAY-TO-DAY
- Working within a collaborative commercial insurance team.
- Taking ownership of client relationships and acting as a key point of contact.
- Balancing a varied workload while managing competing priorities and deadlines.
- Working closely with colleagues and insurers to deliver effective solutions.
- Maintaining a proactive approach to client service and account development.
- Working within a regulated environment and ensuring consistently high standards.
- Using Acturis as part of the day-to-day account management process.
- Contributing to a positive team environment and sharing knowledge and experience with colleagues.
EXPERIENCE & REQUIREMENTS
- Previous experience within commercial insurance is essential.
- Proven experience managing a portfolio of commercial clients.
- Strong understanding of commercial insurance products and processes.
- Property insurance experience would be advantageous.
- Experience working within a regulated insurance environment.
- Proven ability to meet targets and agreed SLAs.
- Cert CII or Dip CII would be desirable.
SKILLS
- Excellent communication and relationship-building skills.
- Highly organised with excellent attention to detail.
- Commercially aware and confident identifying opportunities.
- Proactive and self-motivated approach.
- Ability to manage workload effectively and work to deadlines.
- Strong problem-solving skills.
- Professional and confident when dealing with clients, insurers and colleagues.
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Commercial Account Manager in Essex employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
