Commercial New Business Account Handler/Executive
Salary: Circa £40,000 to £60,000 depending on experience
Location: North West London
Contract: Full Time
Purpose Of Role
To manage and develop a portfolio of commercial clients, deliver high-quality insurance advice, identify growth opportunities, and contribute to business expansion through excellent client service and relationship building in a customer-focused environment.
Responsibilities
- Manage and develop your own portfolio of commercial clients
- Proactively identify and convert new business opportunities
- Handle renewals, mid-term adjustments, and client enquiries, ensuring excellent customer outcomes
- Build trusted, long-term relationships with key decision-makers
- Cross-sell a full range of insurance and related products, including financial services and risk management services
- Work with underwriters to secure appropriate cover and terms
- Maintain accurate and compliant client records using CRM systems
- Contribute to overall growth, client retention, and reputation within the local business community
Day-To-Day
A typical day involves client meetings (in-person and virtual), reviewing and preparing renewal quotations, handling policy enquiries and adjustments, prospecting for new opportunities, collaborating with underwriters and internal teams, updating client records, and following up on cross-selling leads—all while prioritising outstanding service and compliance.
Experience
Commercial insurance experience is highly desirable
Previous experience in a similar account executive, client-facing, or sales role within insurance preferred
Proven track record of managing client portfolios and achieving retention/growth targets
Skills
Competent use of Microsoft Office software (Word, Excel, Outlook)
Excellent literacy, written and verbal communication skills
Strong numeracy and attention to detail
Flexible, people-oriented approach with the ability to build and maintain relationships
Self-motivated, ambitious, and customer-focused mindset
Ability to work effectively in a supportive team environment
Full training and ongoing support will be provided in a friendly, professional setting for the right candidate.
Commercial New Business Account Handler/Executive employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
