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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and performance in the insurance sector.
- Company: Join a respected Insurance Broker known for its commitment to excellence and client satisfaction.
- Benefits: Enjoy hybrid working with only 3 days in the office and a clear training programme.
- Why this job: Be part of a supportive culture that values leadership and personal development while making an impact.
- Qualifications: Strong background in insurance and proven leadership skills are essential for this role.
- Other info: Opportunity to handle complex queries and collaborate with senior management on strategic initiatives.
The predicted salary is between 40000 - 60000 £ per year.
Location: Berkshire
Full/Part Time: Hybrid Working
Salary: £50,000 per annum
PURPOSE OF ROLE
Lawes are currently working with a highly regarded Insurance Broker who have an exciting new opportunity for a Team Leader to join their team in Berkshire. The ideal candidate will need to have a strong background in the insurance industry, excellent leadership skills, and a passion for driving team performance and delivering outstanding service to clients. Our client offers a flexible work pattern with only 3 days a week in the office and encourages all individuals to be client facing with a clear training programme in place.
RESPONSIBILITIES
- Supervise daily operations of the team to ensure targets and service levels are met or exceeded.
- Monitor and evaluate team performance, providing coaching, feedback, and development plans.
- Handle complex queries and resolve escalations in a timely and professional manner.
- Ensure compliance with all regulatory and internal policies and procedures.
- Collaborate with senior management to implement strategic initiatives and process improvements.
- Prepare reports and analyse data to identify trends, areas of improvement, and success metrics.
- Motivate team members to maintain high levels of performance.
Commercial Account Handling Team Leader employer: Lawes Consulting Group
Contact Detail:
Lawes Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handling Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated and relevant in your field.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or resolved conflicts, as this will highlight your capability for the Team Leader role.
✨Tip Number 3
Network with professionals in the insurance sector, especially those who work in team leadership roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss how you would implement strategic initiatives and process improvements within the team. Having a clear vision and actionable ideas will show that you're proactive and ready to contribute from day one.
We think you need these skills to ace Commercial Account Handling Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry and showcases your leadership skills. Use specific examples of how you've driven team performance and delivered excellent client service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention your understanding of the responsibilities, such as supervising daily operations and handling complex queries, and explain how your background makes you a perfect fit.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to meet or exceed targets. For example, mention any successful projects you've led or improvements you've implemented in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lawes Consulting Group
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated team members and improved performance.
✨Understand the Insurance Industry
Make sure you have a solid understanding of the insurance industry and its current trends. Be ready to discuss how your knowledge can benefit the company and enhance client service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding handling complex queries and escalations. Think of specific scenarios where you resolved issues effectively and be prepared to share those experiences.
✨Emphasise Your Client-Facing Experience
Since the role involves being client-facing, highlight your experience in building relationships with clients. Discuss how you ensure outstanding service and how you handle feedback to improve client satisfaction.
