Commercial Account Executive

Account Executive – Development
Governance Structure
UK Retail
Department/ Team
Commercial
Location
Horsham
Contract Type
Permanent
Working Hours
Full Time
Working Type
Office Based / Hybrid
Line Manager
Divisional Director
People Leader
No
Senior Manager/Certified
No
Team Profile
Clear Horsham is a well-established division of Clear Insurance Management, specialising in tailored insurance solutions for corporate and commercial clients across various industries.
We pride ourselves on fostering a friendly, supportive, and engaging work environment. The team consists of experienced Account Executives and Handlers who work closely with a diverse range of clients and insurer partners to deliver a professional and efficient service.
With over 20 branches across the UK, access to our in-house MGA team, and a range of specialist services including Lloyd\’s placement, Risk Management solutions, and Employee Benefits we have the expertise and resources to provide comprehensive insurance solutions for businesses of all sizes.
Position Profile
As an Account Executive at Clear Group, you will play a key role in building and maintaining strong client relationships, identifying new business opportunities, and driving portfolio growth.
Working closely with clients, you will provide tailored insurance solutions, manage renewals, and ensure their evolving needs are met with expert advice. A proactive approach to client retention, excellent communication skills, and a deep understanding of the insurance market are essential. Compliance with industry regulations and adherence to Clear Group\’s high service standards will be integral to your success.
The successful candidate will inherit and further develop a small existing book of business while actively identifying and securing new client opportunities within general commercial insurance. This role requires hands-on involvement in the full client management lifecycle, ensuring a comprehensive and proactive service approach.
Key Responsibilities
Client Relationship Management:

• Build and nurture long lasting relationships with clients by understanding their specific insurance needs and delivering tailored solutions.
• Serve as the primary point of contact for clients, handling inquiries, providing advice, and ensuring a high standard of customer service.
• Proactively engage with clients to ensure their portfolios are adequately covered and their insurance requirements are continually met.

New Business Development:

• Identify and develop new business opportunities through networking, referrals, and market knowledge.
• Leverage your understanding of the commercial insurance market to identify client needs and present suitable solutions.
• Drive the growth of the business by generating new leads and closing new business opportunities.

Renewal and Policy Management:

• Oversee the renewal process for existing clients, ensuring renewals are completed on time and at the best possible terms.
• Negotiate with insurers to secure optimal terms for clients, ensuring that their policies remain competitive and relevant to their needs.
• Review and update client policies regularly, ensuring they reflect any changes in risk or business activities.

Compliance and Risk Management:

• Ensure adherence to all regulatory requirements, including FCA regulations, Consumer Duty obligations, and internal compliance policies.
• Provide guidance on compliance matters to clients, ensuring they understand the terms and conditions of their policies.
• Ensure all client documentation is accurate, up-to-date, and compliant with regulatory standards.

Collaboration and Teamwork:

• Collaborate closely with Account Handlers and other team members to ensure seamless service delivery and client satisfaction.
• Support the team in achieving collective business goals and contribute to a positive working environment.
• Share market insights and best practices with the team to improve service standards and client outcomes.

Market Knowledge and Industry Engagement:

• Stay informed on market trends, industry developments, and regulatory changes to provide clients with up-to-date advice.
• Build and maintain strong relationships with insurers, brokers, and other key industry contacts.

Candidate Profile
Experience and Qualifications
Essential:

• Proven experience as an Account Executive within the insurance sector, with a focus on commercial insurance.
• Strong knowledge of insurance products, markets, and underwriting processes.
• Proficiency in using insurance platforms and client management systems.
• Demonstrated ability to generate new business and manage client portfolios effectively.
• Comprehensive understanding of compliance regulations, including FCA regulations and Consumer Duty obligations.

Desirable:

• ACII qualification or willingness to work towards it, with business support.
• Experience using Acturis or similar systems for policy management, client communication, and report generation.

Key Attributes

• Excellent communication and negotiation skills, with the ability to build trust and influence clients and stakeholders.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• A proactive, solution-oriented approach to client management and new business development.
• A client-focused mindset, ensuring high standards of service and client satisfaction.

Value Alignment and Professional Behaviour
As part of Clear Group, we expect all employees to align with our values. We are dedicated to fostering an environment where individuals are empowered to succeed, and where collaboration and continuous growth are encouraged.

• Professionalism: We conduct ourselves as role models, in a professional manner and possess the necessary knowledge and skills to provide expert advice and guidance to stakeholders.
• Excellence: We are dedicated to providing excellent customer service and being responsive to the needs and concerns of our stakeholders.
• Resilience: Driven to succeed, we adapt to changes we face within the insurance market and within the growing organisation.
• Respect: We prioritise the needs of individuals and treat each other with dignity & respect providing an environment where they feel valued.
• Commitment: We are committed to developing; long term, sustainable relationships which are mutually beneficial; and ourselves to be our best.
• Simplicity: We will break down complex ideas, tasks, or products into smaller, more manageable components, and communicate information clearly and effectively.

Position Expectation &Scope
This role profile outlines the core responsibilities and requirements for this position, which represent approximately 80% of the standard expectations. Duties and requirements may vary across different teams and projects.
Evaluation/Benchmarking
Renumeration for this role will be determined based on a confidential evaluation and benchmarking process. Specific salary details and remuneration packages are proprietary and will be discussed individually with selected candidates.