At a Glance
- Tasks: Manage and coordinate US casualty claims while providing top-notch support to clients.
- Company: Join a fast-growing Lloyd's Broker with a dynamic and innovative team.
- Benefits: Competitive salary of £45,000 and opportunities for professional growth.
- Other info: Exciting role with excellent career progression in a supportive environment.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in handling casualty claims and strong communication skills.
The predicted salary is between 45000 - 45000 £ per year.
At Lawes, we are currently working for a fast-growing Lloyd's Broker who are seeking a Claims Technician to join a dynamic and forward-thinking team. The role will provide technical claims support across multinational accounts, with a particular focus on US casualty claims. The successful candidate will ensure claims are valid, processed, and paid within agreed timescales, while delivering a high-quality, value-added claims service to clients.
RESPONSIBILITIES
- Manage and coordinate a portfolio of US casualty binder claims including Professional Liability, General Liability, E&O, EPL, Property, Crisis Management, and other specialty liability classes.
- Review claims information, coverage positions, and carrier responses to provide clear, commercially focused advice to clients.
- Oversee claim progression from notification to settlement.
- Act as a claims advocate, negotiating with insurers, TPAs, adjusters, and legal representatives to support favourable outcomes.
- Utilise CLASS and ECF to efficiently submit, track, and agree claims within the Lloyd’s and company markets.
- Provide claims support across financial lines (D&O, E&O, FI, PI) and property, including CAT and technical industrial risks for direct and reinsurance placements.
- Work closely with global stakeholders, ensuring document standards and regulatory requirements are met in all regions.
- Maintain accurate claims records and data across internal systems in accordance with Lloyd’s and market requirements.
- Participate in client reviews, renewal preparation, underwriter meetings, and broker discussions.
DAY-TO-DAY
- Managing an active portfolio of international claims files.
- Communicating with clients, TPAs, coverholders, and insurers.
- Submitting and monitoring claims through CLASS/ECF.
- Maintaining accurate claims data and documentation.
- Supporting brokers and account managers with technical claims insights.
- Preparing materials for client meetings and renewals.
- Maintain and process Claims Bordereaux.
SKILLS
- Previous experience handling casualty claims.
- Strong London Market Claims knowledge.
- Knowledge of property and financial lines (advantageous but not essential).
- Strong understanding of London systems such as ECF and IMR.
- Excellent communication skills with the ability to manage expectations effectively.
- Highly organised with the ability to prioritise and re-prioritise workloads.
- Advanced Microsoft Excel and Word skills; familiarity with Eclipse is a plus.
If you have the relevant experience or know someone that does, please contact me now on 07441 934 168 or email us at admin@lawesgroup.co.uk.
Claims Associate employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Associate
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to claims management and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in handling casualty claims. Use real examples to demonstrate your problem-solving abilities and how you’ve added value in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Claims Technician role!
We think you need these skills to ace Claims Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Associate role. Highlight your experience with casualty claims and any relevant knowledge of London Market systems like ECF. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our dynamic team. Share specific examples of how you've managed claims or negotiated with insurers in the past. We love a good story!
Showcase Your Communication Skills:Since this role involves a lot of communication with clients and stakeholders, make sure to demonstrate your excellent communication skills in your application. We want to know how you manage expectations and keep everyone in the loop!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of US casualty claims, especially in areas like Professional Liability and General Liability. Being able to discuss specific cases or scenarios will show that you're not just familiar with the terminology but can also apply it practically.
✨Master the Systems
Familiarise yourself with CLASS and ECF before the interview. If you can demonstrate a solid understanding of how these systems work and how they relate to claims processing, it’ll give you a significant edge over other candidates.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients, insurers, and other stakeholders in past roles. Highlighting your ability to manage expectations and negotiate favourable outcomes will resonate well with the interviewers.
✨Be Organised and Ready to Prioritise
Think of instances where you had to juggle multiple claims or projects at once. Be ready to discuss how you prioritised tasks and maintained accuracy in your work. This will demonstrate your organisational skills, which are crucial for managing an active portfolio of claims.
