At a Glance
- Tasks: Manage and assess casualty claims while delivering top-notch customer service.
- Company: Join a global, creative, and award-winning organisation making a real difference.
- Benefits: Comprehensive training, competitive salary, and opportunities for career growth.
- Other info: Dynamic role with a supportive team and a focus on professional development.
- Why this job: Make an impact by helping customers navigate their claims with care and professionalism.
- Qualifications: Experience in casualty claims or property claims is a plus.
The predicted salary is between 24750 - 30250 £ per year.
Are you a Claims Handler with knowledge or experience in Casualty Claims, passionate about making a real difference to customers within a global, creative, and award-winning organisation? Property claims experience will also be considered. The Role You will manage a portfolio of up to 300 casualty claims, including Employer’s Liability, Public Liability and Product Liability claims. You will work with a range of stakeholders — including policyholders, brokers, loss adjusters and panel solicitors. Excellent training to set you up for success from day one. Key Responsibilities • Accurately assess a range of simple and complex claims, evaluating liability and quantum and considering all relevant factors, including special investigation and recovery. • Identify complaints and customer expressions of dissatisfaction, handling issues effectively or escalating to the appropriate level of management. • Negotiate claim settlements to a successful conclusion, delivering high levels of customer care and maintaining a professional claims service at all times. • Engage with key stakeholders and clients to ensure a fair and robust investigation of each claim case, following specific handling guidelines and best practice frameworks. • Attend and contribute to periodic review meetings with brokers, solicitors, and other external parties as required. Skills
Casualty Claims Handler employer: Lawes Consulting Group
Join a global, creative, and award-winning organisation that values its employees and fosters a supportive work culture. As a Casualty Claims Handler, you will benefit from excellent training and development opportunities, ensuring you thrive in your role while making a meaningful impact on customers. With a focus on collaboration and professional growth, this company offers a unique environment where your contributions are recognised and rewarded.
