At a Glance
- Tasks: Support construction clients with account handling and administrative tasks in a hybrid role.
- Company: Specialist insurance intermediary focused on the construction sector.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent career development opportunities.
- Why this job: Join a dynamic team and build strong client relationships while making an impact.
- Qualifications: Experience in account handling or insurance, preferably in construction.
Job Description
Job title: Construction Account Handler
Salary: £35,000 - £45,000
Location: Essex. Hybrid - (3 days per week in office)
PURPOSE OF ROLE
To provide dedicated, administrative-focused account handling support within a specialist insurance intermediary focused on the construction sector. You will manage a portfolio of construction clients, ensuring excellent service delivery, policy administration, renewals, and mid-term adjustments while building strong client relationships in a hybrid working environment.
RESPONSIBILITIES
- Act as the point of contact for a portfolio of construction clients, handling day-to-day enquiries, policy administration, and renewals.
- Process new business, mid-term adjustments, cancellations, and endorsements efficiently.
- Maintain accurate client records and documentation using the Acturis system.
- Liaise with insurers, clients, and internal teams to resolve queries and place appropriate cover.
- Support risk management advice and ensure compliance with regulatory requirements.
- Contribute to client retention through proactive service and relationship management.
- Assist with claims notifications and coordination where required.
DAY-TO-DAY
- Reviewing and updating client policies on Acturis.
- Responding to client emails and calls regarding coverage, premiums, or alterations.
- Preparing renewal submissions and negotiating terms with insurers.
- Handling administrative tasks such as document preparation, data entry, and filing.
- Monitoring portfolio for upcoming renewals and potential cross-selling opportunities within construction-related classes.
EXPERIENCE
- Proven experience as an Account Handler or similar role in insurance, preferably within commercial or construction insurance experience.
- Strong client management background with a focus on administrative processing and service delivery.
- Knowledge of the construction/commercial sector and associated risks (essential).
- Experience using the Acturis insurance broking system (highly desirable).
- Familiarity with construction-related classes of business, including but not limited to: Contractors All Risks (CAR), public liability, employers' liability, professional indemnity, property owners, JCT contract works, demolition, and general building risks.
SKILLS
- Excellent organisational and administrative skills with high attention to detail.
- Strong communication and interpersonal abilities for client-facing interactions.
- Proficient in Microsoft Office and insurance systems (Acturis experience preferred).
- Ability to prioritise workload in a busy environment.
- Proactive, customer-focused mindset with problem-solving capabilities.
- Knowledge of FCA regulatory standards and insurance principles.
If you have the relevant experience or know someone that does, please contact Glenn Youens on 07715931523 or email admin@lawesgroup.co.uk
Account Handler/Administrator employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler/Administrator
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Lawes Consulting Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Lawes Consulting Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Account Handler/Administrator
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Lawes Consulting Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Lawes Consulting Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Lawes Consulting Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Lawes Consulting Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Lawes Consulting Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
