At a Glance
- Tasks: Manage a portfolio of clients and advise on tailored insurance products.
- Company: Join a respected Manchester-based Commercial Insurance Broker with a strong reputation.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Other info: Familiarity with Acturis is a plus but not essential.
- Why this job: Build a long-term career in a fast-paced, client-focused industry with growth opportunities.
- Qualifications: 3+ years in Professional Indemnity or Financial Lines insurance preferred.
The predicted salary is between 32000 - 48000 £ per year.
Job title: Account Handler (Public Sector)
Salary: £Competitive, dependent on experience
Location: Manchester
PURPOSE OF ROLE
Our client helps organisations face risk with confidence, believing that when businesses are protected, they are free to grow, lead and innovate. Their people are backed by a digital ecosystem of client-focused consulting tools and advanced data and analytics, in a culture built on teamwork, integrity and doing the right thing.
They are now looking for an organised, client-focused individual to join their client service team, supporting the day-to-day servicing of Public Sector clients while building their insurance knowledge and experience.
The Public Sector team is fast-paced, collaborative and ambitious, and is looking for someone who enjoys working as part of a team and brings a proactive approach to learning, problem-solving and continuous improvement.
RESPONSIBILITIES
- Supporting the day-to-day servicing of a portfolio of Public Sector clients, delivering work accurately, promptly and in line with agreed service standards
- Assisting with renewal preparation and coordination, including gathering underwriting information, requesting insurer terms and preparing clear, accurate client documentation
- Processing mid-term adjustments, policy queries, insurer correspondence and other client requests, seeking guidance on more complex matters where required
- Communicating clearly and professionally with clients, insurers and colleagues, providing timely updates and managing routine expectations
- Working collaboratively with peers, Client Directors and wider teams to support consistent, high-quality client service
- Maintaining accurate and complete client records, policy documentation, insurer correspondence and internal systems
- Applying regulatory and internal policy requirements, identifying and escalating potential issues promptly and appropriatelyManaging your own workload, prioritising competing demands and meeting service, renewal and compliance deadlines
- Building technical knowledge through training, coaching and practical experience, and sharing ideas and learning to improve team processes and the client experience
DAY-TO-DAY
- Supporting a portfolio of Public Sector clients through their ongoing service and renewal requirements
- Keeping clients, insurers and internal stakeholders informed and making sure actions are progressed
- Working closely with peers, Client Directors and wider internal teams, reporting to the Team Manager
- Taking ownership of your work, keeping accurate records and meeting agreed deadlines
- Continuing to develop your technical knowledge and client service capability
EXPERIENCE
- Experience in an insurance, financial services or client service environment is desirable
- Willingness to develop technical insurance knowledge, ideally working towards CII qualifications such as Cert CII
- Eligible to work in the UK
- Strong client service skills with a professional, helpful and responsive approach
- Clear written and verbal communication, with the ability to build effective working relationships with clients, insurers and colleagues
- Strong attention to detail and a commitment to accurate, complete and timely work
- Good organisational skills, with the ability to prioritise tasks, manage competing demands and meet deadlines
- Understanding of the importance of compliance, confidentiality and accurate record-keeping in a regulated environment
- Proactive, collaborative and solutions-focused, with the confidence to ask questions and seek support when needed
- Proficient in Microsoft Office and comfortable learning client management systems and other digital tools
BENEFITS
- Comprehensive benefits programmes designed to support your wellbeing
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
If you have the relevant experience or know someone who does, please contact Liam Conlon on 07458 162847 or email Liam.conlon@lawesgroup.co.uk
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Account Handler in Manchester employer: Lawes Consulting Group
At Lawes Consulting Group, we pride ourselves on being an excellent employer that values and nurtures talent within a supportive and collaborative environment. As a Property Loss Adjuster based in Glasgow, you will benefit from a strong focus on employee development, a diverse portfolio of claims to manage, and the opportunity to work closely with industry professionals, all while enjoying the vibrant culture of Scotland's largest city.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Lawes Consulting Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Account Handler in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lawes Consulting Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Lawes Consulting Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Lawes Consulting Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lawes Consulting Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Lawes Consulting Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Lawes Consulting Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
