Job title: Commercial Account Handler
Salary: Negotiable + Benefits
Location: Newcastle - Upon - Tyne
PURPOSE OF ROLE
Our client, located in the Newcastle - Upon - Tyne area, is
looking to add a Commercial Account Handler to their team.
The role is designed to support clients with their day-to-day
needs — including mid-term adjustments, document queries and
renewal reviews — while also helping our Account Executives with
renewal preparation and new business quotations. You'll play a
key part in keeping workloads balanced across the team, helping
to ensure clients continue to receive the high level of service
they're used to.
RESPONSIBILITIES
• Assisting clients with renewals and new business
quotations, managing relationships with key stakeholders and
delivering outstanding service
• Proactively building a pipeline of referrals from
existing clients to generate new business
• Working with clients to review and develop their cover,
ensuring they have the right level of protection
• Liaising with the broking and support teams to ensure all
documentation is accurate
• Negotiating with Underwriters as required to secure the
best available terms
• Working in a compliant and timely manner across all cases
• Helping to achieve retention levels and income targets
• Working with the regional management team to support
business objectives and the development of colleagues
DAY-TO-DAY
• You'll join a close-knit, highly motivated team that
looks after each other as well as its clients
• A negotiable basic salary is on offer, alongside a full
benefits package including holiday, pension and death in service
cover
• Flexible benefits and access to the annual share save
scheme become available after probation
• Full support, including funding, is provided for
professional qualifications after probation
EXPERIENCE
• Ideally 2+ years' experience within an Account Handling
role
• Ideally Cert CII qualified, or working towards this, with
ambition to progress within a client-focused organisation
• Previous experience using Acturis is highly beneficial
SKILLS
• Strong written, verbal and video communication skills
• Strong interpersonal and stakeholder management skills
• Excellent organisational and IT skills, with a keen eye
for detail
• Able to interpret policy wordings and draw accurate
conclusions
• A full driving licence would be beneficial for future
client visits
If you have the relevant experience or know someone who does,
please contact Liam Conlon on or email
Commercial Account Handler employer: Lawes Consulting Group Careers
Join a well-established, independent insurance brokerage near Winchester that prioritises expertise and employee growth. With a competitive salary, hybrid working options, and a supportive team culture, this role offers genuine opportunities for career progression and ongoing professional development. Enjoy a rewarding work environment where your contributions are valued, and you can build lasting client relationships while managing a diverse portfolio of commercial clients.
Contact Details:
Lawes Consulting Group Careers Recruitment Team
