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- Tasks: Assist with facility queries, coordinate maintenance, and manage bookings.
- Company: Join a leading US law firm in stunning London offices.
- Benefits: Enjoy a competitive salary, excellent perks, and a vibrant work culture.
- Why this job: Be part of a dynamic team, gain valuable experience, and make an impact.
- Qualifications: Previous experience in facilities within a legal or professional services environment is required.
- Other info: Full-time role with alternate shifts; apply now to kickstart your career!
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for a Facilities Helpdesk Assistant to work in the London office of a leading US law firm in stunning offices in the City. The role will be offered on a full-time, permanent basis working on an alternate shift pattern of Monday to Friday 8am to 5pm / 10am to 7pm.
Duties will include:
- Responding to Facility Helpdesk queries via email/phone.
- Ensuring timely completion of requests, and coordinating with maintenance teams.
- Arranging access for contractors.
- Supporting the Facilities Supervisor with vendor management and soft services.
- Assisting with administrative tasks.
- Communicating with other departments as needed such as IT and catering.
- Managing conference room bookings in EMS.
- Registering visitors in the Visitor Management system.
- Reporting technical issues.
- Providing a smooth shift handover.
A competitive salary will be on offer, plus excellent benefits and a wonderful working culture. Suitable applicants will have previous experience working in a facilities team in a legal or professional services setting. Please do not delay in applying as CVs are being welcomed now, in order for the interview process to commence ASAP.
Facilities Helpdesk Assistant employer: Law Support
Contact Detail:
Law Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Assistant
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, such as EMS for managing conference room bookings. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Research the law firm’s culture and values. Understanding their working environment will help you tailor your responses in interviews and show that you’re a good fit for their team.
✨Tip Number 3
Prepare examples from your previous experience that highlight your ability to manage multiple tasks and communicate effectively with different departments. This role requires coordination with various teams, so showcasing your teamwork skills is crucial.
✨Tip Number 4
Network with current or former employees of the firm on platforms like LinkedIn. They can provide insights into the interview process and the work environment, which can be invaluable when preparing for your application.
We think you need these skills to ace Facilities Helpdesk Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management or similar roles. Emphasise any previous work in a legal or professional services environment, as this is crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills and experiences make you a perfect fit for the Facilities Helpdesk Assistant role.
Highlight Communication Skills: Since the role involves responding to queries and coordinating with various teams, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed similar tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for this role.
How to prepare for a job interview at Law Support
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Facilities Helpdesk Assistant. Familiarise yourself with tasks like responding to queries, coordinating with maintenance teams, and managing conference room bookings. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since the role involves liaising with various departments and vendors, be prepared to discuss your communication style. Share examples of how you've effectively communicated in previous roles, especially in a facilities or professional services environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage multiple requests or resolve conflicts. Be ready to explain your thought process and how you ensured timely completion of tasks.
✨Highlight Your Teamwork Experience
This position requires collaboration with different teams, so be sure to highlight your experience working in a team setting. Discuss how you’ve supported colleagues or contributed to a positive work environment, particularly in a facilities context.
