At a Glance
- Tasks: Create engaging membership services and programmes to enhance member satisfaction.
- Company: Join a leading organisation dedicated to supporting solicitors in England and Wales.
- Benefits: Enjoy a flexible benefits package, hybrid working, and a supportive team environment.
- Why this job: Make a real difference by improving member experiences in a progressive organisation.
- Qualifications: Experience in market research, content creation, and strong communication skills required.
- Other info: Great career development opportunities in a culture of trust and respect.
The predicted salary is between 36000 - 60000 £ per year.
The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.
What we’re looking for:
- You have experience researching and analysing market or member needs and using these insights to improve services, products or experiences.
- You can produce high quality content and engagement activities such as seminars, webinars, videos, e-newsletters and written communications, and have led their design and delivery for large and diverse audiences.
- You communicate clearly and effectively, both in writing and in person.
- You bring strong project management and prioritisation skills and can balance multiple workstreams while maintaining both strategic focus and attention to detail.
- You also have excellent interpersonal and stakeholder engagement skills, with the ability to build relationships, influence others and bring stakeholders together around shared goals.
What’s in it for you:
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect. The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week, or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.
Interviews are likely to take place on the 27 and 29 January 2026.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we’re here to help, protect and promote solicitors.
Membership Engagement Manager in City of London employer: LAW SOCIETY
Contact Detail:
LAW SOCIETY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Engagement Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Law Society on LinkedIn. Ask them about their experiences and any tips they might have for your application process. Personal connections can give you insights that you won't find anywhere else.
✨Tip Number 2
Prepare for the interview by researching the latest trends in membership engagement. Show us that you’re not just familiar with the role but also passionate about improving member experiences. Bring fresh ideas to the table that align with the Law Society's goals.
✨Tip Number 3
Practice your communication skills! Since this role requires clear and effective communication, consider doing mock interviews with friends or family. Get comfortable discussing your past experiences and how they relate to the job at hand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re genuinely interested in being part of our team at the Law Society.
We think you need these skills to ace Membership Engagement Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Membership Engagement Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since clear communication is key, include examples of your written work or engagement activities you've led. Whether it's a seminar or an e-newsletter, let us see your flair for producing high-quality content!
Highlight Your Project Management Experience: We love candidates who can juggle multiple projects! Share specific instances where you've successfully managed various workstreams while keeping everything on track and aligned with strategic goals.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with The Law Society.
How to prepare for a job interview at LAW SOCIETY
✨Know Your Members
Before the interview, dive deep into understanding the needs and experiences of the members. Research recent trends in member engagement and think about how you can apply this knowledge to improve services. This will show your potential employer that you're proactive and genuinely interested in enhancing member satisfaction.
✨Showcase Your Content Skills
Prepare examples of high-quality content you've created, such as webinars or newsletters. Be ready to discuss the design and delivery process, focusing on how these activities engaged diverse audiences. This will highlight your ability to produce impactful communication, which is crucial for the role.
✨Demonstrate Project Management Prowess
Think of specific instances where you've successfully managed multiple projects simultaneously. Be prepared to share how you prioritised tasks while maintaining a strategic focus. This will illustrate your organisational skills and ability to handle the demands of the Membership Engagement Manager role.
✨Build Rapport with Stakeholders
During the interview, emphasise your interpersonal skills by sharing examples of how you've built relationships with stakeholders in the past. Discuss how you influenced others and brought teams together around shared goals. This will demonstrate your capability to engage effectively with various parties, a key aspect of the job.