At a Glance
- Tasks: Lead and innovate learning programmes for mid-level associates and business services leaders.
- Company: Dynamic professional services firm committed to diversity and inclusion.
- Benefits: Full-time role with opportunities for growth and development in a supportive environment.
- Other info: Join a team that values creativity and embraces emerging technologies.
- Why this job: Make a real impact on talent development and organisational change in a collaborative setting.
- Qualifications: 5 years in L&D, strong facilitation skills, and a passion for innovation.
The predicted salary is between 60000 - 75000 £ per year.
The Opportunity
Primary Objectives
- Strategic management of development programmes for the mid-level associate population.
- Strategic management of leadership and development programmes for Business Services leaders and professionals.
- Line management responsibility for one Learning & Development Adviser / Coordinator.
- Delivery on other lawyer, business services and client development programmes.
- Member of the internal coaching faculty.
Primary Responsibilities:
- Lead on the design and delivery of the firm’s Business Skills Academy for mid-level associates across UK/US and EMEA.
- Lead the design, delivery and continuous evolution of development programmes for Business Services leaders and professionals across the UK, US and EMEA, ensuring alignment with the firm’s strategic priorities and growth ambitions.
- Develop scalable and adaptable programme models that respond to increasing demand and organisational expansion, optimising reach, impact and efficiency across regions and cohorts.
- Partner with senior stakeholders to identify current and future capability needs, shape programme priorities, and agree participant nominations.
- Work with external providers (where necessary) to design and deliver high-quality, impactful learning solutions.
- Establish efficient and scalable delivery processes, leveraging the LMS and digital tools to manage participation, streamline administration, and enhance the learner experience.
- Embed robust evaluation approaches, using data and insights to measure impact, demonstrate return on investment, and inform ongoing improvement.
- Manage programme budgets effectively, balancing cost efficiency with growth in scale and ambition.
- Identify opportunities to simplify, standardise and automate delivery to increase capacity for strategic activity.
Organisational Development projects
- Lead on the design and implementation of organisational development projects and change management initiatives (for example: leadership development, digital and AI adoption and business integration projects).
- Conduct research and analysis to understand organisational needs and monitor market trends.
- Collaborate with senior leadership to ensure successful implementation of change management initiatives.
- Monitor, evaluate and report on the effectiveness of organisational development interventions.
Line management
- Line management of L&D Adviser and/or Co‑ordinator.
- Support individual and L&D team development.
- Assist with any L&D team resourcing, including screening, interviewing and on‑boarding.
Coaching [Desirable and subject to appropriate qualification]
- Act as an internal coach within the firm’s internal coaching faculty.
- Support others in the firm to develop their coaching skills.
Key Performance Indicators
- Enhancement of relationships with relevant stakeholders.
- Consistent, positive feedback from stakeholders.
- Enhancement and development of L&D provision generally.
- Excellent feedback from L&D programmes managed and sessions designed and delivered.
- Positive feedback from L&D team members, particularly line reports.
- Development of other L&D team members including sharing of subject matter expertise.
Qualifications, skills and experience
- Ideally, we expect candidates to have in the region of 5 years’ experience in a similar L&D role but will consider candidates who have less experience, provided they can demonstrate they have the necessary competencies outlined in this job description.
- Professional services experience but if not, then some service‑related industry expertise e.g. banking, consultancy.
- HR/ Business/ Psychology background (Desirable).
- Recognised coaching qualification (ideally level 5 or above) or equivalent professional accreditation.
- Experience in programme management including scoping, designing and delivery of L&D content, ideally in a professional services environment.
- Experience of exploring and advising on development needs and organisational development issues with individuals and senior stakeholders.
- Experience of innovating and experimenting with different digital solutions and approaches (including AI tools) to develop learning resources and refine operational processes.
- Demonstrable experience of simplifying complex activities into scalable, systemised solutions.
- Strong facilitation and coaching skills.
- People management experience and aptitude.
- Proven ability to analyse data and use business insights to support decision‑making and advise on appropriate development interventions.
- An innovative mindset, curious about AI and emerging technologies.
Team People Working Pattern
- Full time.
- Location: London.
- Contract type: Fixed Term Contract.
Diversity & Inclusion
We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.
Learning and Development Manager – 12 Months FTC in London employer: Law-Hire Limited
As a Learning and Development Manager at our London office, you will be part of a dynamic team dedicated to fostering professional growth and innovation within a supportive and inclusive work culture. We offer competitive benefits, opportunities for personal and professional development, and the chance to lead impactful programmes that align with our strategic ambitions across the UK, US, and EMEA. Join us to make a meaningful difference in the development of our associates and business services leaders while enjoying the vibrant atmosphere of one of the world's leading cities.
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Development Manager – 12 Months FTC in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. The more people know you’re looking for opportunities, the better your chances of landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show them you’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Learning and Development Manager – 12 Months FTC in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in learning and development. We want to see how your skills align with our strategic management goals, so don’t hold back on showcasing relevant projects you've led!
Showcase Your Impact:When detailing your past roles, focus on the impact you’ve made. Use data and examples to demonstrate how your initiatives have improved learning outcomes or streamlined processes. We love seeing numbers that tell a story!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for learning and development, and why you’re excited about this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Law-Hire Limited
✨Know Your Programmes Inside Out
Make sure you’re familiar with the development programmes mentioned in the job description. Be ready to discuss how you would manage and evolve these programmes, especially for mid-level associates and Business Services leaders. Show that you understand the strategic priorities of the firm.
✨Engage with Stakeholders
Prepare to talk about your experience in partnering with senior stakeholders. Think of examples where you identified capability needs and shaped programme priorities. This will demonstrate your ability to align L&D initiatives with organisational goals.
✨Showcase Your Coaching Skills
If you have a coaching qualification, be sure to highlight it! Discuss any experience you have in coaching others and how you can contribute to the internal coaching faculty. This is a great way to show your commitment to developing talent within the firm.
✨Data-Driven Decision Making
Be prepared to discuss how you’ve used data and insights to measure the impact of L&D programmes in the past. Share specific examples of how you’ve evaluated effectiveness and made improvements based on feedback. This will show your analytical skills and focus on continuous improvement.
