HR Coordinator in Birmingham

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive.

The Opportunity

We are looking for a People Operations Coordinator to join our Global People Operations team in Birmingham. In this role, you will play a key part in delivering seamless, high quality administrative support across the entire employee lifecycle, partnering closely with the wider People team. We’re committed to continuously improving how we work, so you’ll be encouraged to share ideas, challenge processes and help shape smarter, more efficient ways of working. This is an opportunity to build strong, collaborative relationships with a range of internal stakeholders and external parties, ensuring expectations are managed effectively and service delivery remains smooth and consistent. While your primary focus will be supporting our Benelux region, you’ll also contribute to our Central People Operations Offboarding team, gaining exposure to broader processes and helping to ensure a consistent employee experience across multiple regions.

Key Responsibilities

• End-to-end ownership of core HR processes across the employee lifecycle (pre onboarding to offboarding)
• Management of pre onboarding activities, contract preparation, and new hire onboarding and induction
• Administration of employee lifecycle changes, including role, compensation, and personal updates
• Handling and execution of all absence, payroll, and benefits activities end-to-end
• First-line HR support for employee queries via ticketing system, ensuring timely and accurate resolution
• Front-line HR support for Benelux employees and stakeholders, managing relationships and expectations
• Ensure HR services are delivered in line with internal policies, audit and control requirements, data protection standards, and applicable employment-related regulations
• Contribute to the ongoing development of the company’s HR service model, helping strengthen operational efficiency, employee experience, data integrity, and organisational resilience
• End-to-end management of employee lifecycle processes within the Offboarding Hub, extending beyond terminations to include life changes and family leave across multiple geographies
• Case management of employee exits, family leave, and life change requests, handling queries and tickets in line with service excellence standards
• Processing contractual changes and employee updates across multiple jurisdictions
• Contributing to projects, audits, and continuous improvement initiatives
• Providing flexible support across the wider People Services team

Skills and Experience

We are looking for:

• Significant experience in an administrative or HR support role, ideally within a professional services environment
• Ability to manage high volumes of work with accuracy and an eye for detail
• Excellent organisational and prioritisation skills, with the ability to balance multiple tasks and deadlines effectively
• Proactive and solutions-focused mindset, with the ability to identify improvements and challenge existing processes where appropriate
• Service-driven mindset, consistently delivering a high quality experience for employees and managers
• European language skills (e.g. Dutch or French) would be beneficial but not essential

What’s in it for you?

At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.

• We’re fair, transparent and equitable
• We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
• We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working
• We support your health and performance through our dental, healthcare and wellness support
• We support everything you are and all you bring through our powerful commitment to diversity and inclusion
• We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs
• We provide experience and opportunity through international and cross-function exposure
• We provide an opportunity to give back through our pro bono work and community engagement
• We help you plan ahead through retirement planning, insurance and assurance

Diversity & Inclusion

At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.