At a Glance
- Tasks: Support HR processes and provide exceptional customer service in a dynamic environment.
- Company: Join A&O Shearman, a leading firm with a focus on people and collaboration.
- Benefits: Enjoy flexible working, health resources, and a supportive workplace culture.
- Other info: Hybrid working model allows for a balanced work-life experience.
- Why this job: Make a real impact in HR while developing your skills in a global setting.
- Qualifications: Customer service experience and strong administrative skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
We have an exciting new opportunity for a HR Administrator to join our HR Services team, based in the A&O Shearman Belfast office. If you have a background in customer service and administration skills, we would love to hear from you!
HR Advice team
The HR Advice team provides timely and accurate generalist administration support to A&O’s HR processes relating to Performance Management, Client Secondments, Terms & Conditions, Leave, Absence and Exit processes across a number of locations such as UK, UAE and Spain. The team is currently embarking on an expansion project which will bring specific HR responsibilities from the global network to the Belfast HRSSC.
What you will do
- Provide administrative support across a number of key HR processes.
- Receive and manage HR cases via BMC Helix, emails and telephone, answering queries and escalating where necessary to maintain the most effective and efficient service possible.
- Maintain all relevant employee data and files in line with Data Protection protocols and update the Firm’s iManage personnel file management system and HR information system.
- Support the HR Managers and HR Specialist teams in the generation, distribution and collation of annual HR processes, including bonus payments and salary.
- Escalate issues to the HR Ops Specialist as required and work with the specialist HR teams to find the appropriate solution.
What you will have
- Exceptional customer skills gained in a service oriented commercial environment.
- Excellent administrative skills with a proven track record in producing work of the highest quality.
- Ability to interact effectively and tactfully with team members and customers at all levels.
- Competent in Microsoft Office packages with particular focus on drafting of documentation.
- Positive and proactive attitude and the ability to cope under pressure.
- CIPD and/or experience with HR case management, processes and policies would be desirable.
What we can offer you
At A&O Shearman, we recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services including GP service, emergency back‑up care support, parental and special leave, online discounts and lifestyle management services.
We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together.
Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.
Please note this role is based in the A&O Shearman Belfast office, with an onsite presence required in line with our hybrid working policy.
HR Administrator in Belfast employer: Law-Hire Limited
At A&O Shearman, we pride ourselves on being an exceptional employer, offering a supportive work culture that values our employees as our greatest asset. Located in Belfast, our HR Services team provides a dynamic environment with opportunities for professional growth and development, alongside a comprehensive benefits package that includes flexible working arrangements, health and wellbeing services, and a commitment to diversity and inclusion. Join us to be part of a collaborative team where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land HR Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at A&O Shearman on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you'd handle specific cases or queries. We want you to show off those exceptional customer skills and administrative prowess!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking professional can make a great first impression. It shows you’re serious about the role and respect the company culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a nice touch that goes a long way.
We think you need these skills to ace HR Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the HR Administrator role. Highlight your customer service background and any relevant administrative experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your skills can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any experience with HR processes. We love seeing candidates who can demonstrate their ability to handle data and documentation effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Law-Hire Limited
✨Know Your HR Basics
Brush up on key HR processes and terminology. Familiarise yourself with performance management, leave policies, and data protection protocols. This will show that you understand the role and can engage in meaningful discussions.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've demonstrated exceptional customer service. Highlight how you managed queries effectively and escalated issues when necessary, as this is crucial for the HR Administrator role.
✨Be Proficient with Technology
Make sure you're comfortable using Microsoft Office, especially for drafting documents. If you have experience with HR information systems or case management tools, be ready to discuss how you've used them in previous roles.
✨Demonstrate a Positive Attitude
During the interview, convey your proactive approach and ability to cope under pressure. Share instances where you've maintained a positive outlook while managing multiple tasks, as this aligns with the team's values.
