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- Tasks: Lead a team ensuring clients' legal entities are compliant and deliver excellent service.
- Company: Join Law Debenture, a dynamic investment trust with a collaborative culture.
- Benefits: Enjoy competitive salary, performance bonuses, healthcare, and generous pension contributions.
- Other info: Embrace diversity and grow your career in an inclusive workplace.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: 2-3 years in a similar role with strong communication and project management skills.
The predicted salary is between 50000 - 60000 £ per year.
About Law Debenture
Law Debenture is an Investment Trust supported by a wholly owned professional services business. LawDeb is an unusual and exciting proposition; on a day–to-day basis we are nimble, ambitious and small enough to know everyone by name, whilst also benefiting from the profile and credibility of a listed business. This is thanks to our 137-year-old FTSE250 investment trust and our fast-growing independent professional services business of over 300 colleagues across 6 business lines.
At LawDeb, doing work that has a positive impact is important to us. We need the very best people to be the custodians of our business for the next stage of our proud history and growth. We’re ambitious to innovate, collaborate and push forward in providing peace of mind and excellence for our clients and each other. We’re on a journey to shape a culture we’re all proud to be part of. One where everyone feels trusted, supported and empowered to own their success. Working at LawDeb, you will have access to our enviable network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with.
Role Overview
We are looking for an Assistant Manager who will be responsible for a team of Global Entity Management (GEM) coordinators, overseeing the wide range of tasks being undertaken to ensure that our clients’ legal entities are compliant with local requirements. Working across a range of jurisdictions worldwide, managing our relationship with our clients and our international legal network, ensuring that excellent client service is delivered.
The individual will also monitor service delivery across their team, seeking opportunities to develop team members, address recurring issues, delivering training, or seek support from the GEMS Senior Management Team to deliver training.
Job Role & Responsibilities
- Day to day management of a team of coordinators, providing leadership and support.
- Planning workload, delegating tasks and setting clear team goals.
- Identifying training needs and providing coaching, support and development to team members.
- Completing regular quality assurance checks on all team members, and utilising results for continued training and development for individuals, as well as identifying trends for wider department development.
- Supporting the coordination of corporate secretarial work across a range of jurisdictions and time zones worldwide, managing core relationships with our clients and our international legal network.
- Ensuring clients’ legal entities are compliant with local requirements.
- Lead on projects and face-to-face meetings with clients with support from GEMS management team.
- Develop and maintain excellent relationships with clients, lawyers, global project managers and other providers of new business.
- Act as the Client Relationship Manager (CRM) for a group of compliance clients, serving as the primary point of contact for oversight and escalations.
- Provide continuous quality and high standard support for clients.
- Carry out regular update calls and service reviews for clients to review progress and ensure that all action points are completed.
- Maintaining internal systems (i.e. matter management system, and finance software).
- Ensure SLAs are met, and compliance requirements adhered to.
- Focus on client satisfaction, and engage with regular client service review meetings, survey results, and identify areas for continued improvement.
- Begin to build strong relationships with stakeholders and service providers to ensure service excellence.
- Build relationships with teams across Law Debenture.
- Support in key additional areas, including strategic projects, business development, process improvement and other areas important to for the GEMS business.
Essential Knowledge, Skills & Experience
- At least 2-3 years’ experience in a similar role, with proven record of high performance and achievement.
- Experience of supervising and managing other individuals, including mentoring, line management or other similar experience.
- Strong communication, leadership and stakeholder management skills.
- Strong skills in compliance, coordination and project management.
Your Reward
- Competitive salary with performance bonus scheme
- Generous pension contribution
- Full healthcare cover
- Health cash plan
- Life assurance
- Buy/sell annual leave scheme
Additional Information
People who thrive at LawDeb make the most of this foundation to grow themselves, help us improve and have fun playing their part in building the culture that’s fuelling our growth.
LawDeb hires people based on personal merit and qualifications regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background or any other protected attribute. We celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to work. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
If you feel that you require any reasonable adjustments to be able to participate in this recruitment process, please provide further details where prompted.
Please note that we have a thorough referencing process, which includes credit and criminal record checks.
If you’d like to find out more about LawDeb and our open vacancies, please contact our careers team on careers@lawdeb.com.
Assistant Manager - GEM in Manchester employer: Law Debenture
Contact Detail:
Law Debenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - GEM in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Law Debenture on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Law Debenture's culture and values. Think about how your experience aligns with their mission of providing excellent client service and innovation. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your leadership stories! Since the Assistant Manager role involves managing a team, be ready to share examples of how you've successfully led others, tackled challenges, and developed team members in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role and the company can leave a lasting impression. Plus, it shows you’re genuinely interested in being part of their journey.
We think you need these skills to ace Assistant Manager - GEM in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Law Debenture and contributing to our mission of providing excellent client service.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Manager role. We’re looking for specific examples of your leadership and project management skills, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications better!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Law Debenture
✨Know Your Stuff
Before the interview, make sure you understand Law Debenture's business model and values. Familiarise yourself with their investment trust and professional services. This will help you demonstrate your genuine interest in the company and how you can contribute to their ambitious goals.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on mentoring and developing others. Highlight specific instances where your leadership made a positive impact on team performance or client satisfaction.
✨Prepare for Client Scenarios
Since the role involves managing client relationships, think about potential scenarios you might face. Be ready to discuss how you would handle client escalations or ensure compliance across different jurisdictions. This shows that you're proactive and understand the complexities of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current challenges or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.