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- Tasks: Lead PA teams and ensure smooth operations in a busy law practice.
- Company: Dynamic law firm with a collaborative and supportive culture.
- Benefits: Access to high-quality training, professional growth, and a recognised contribution.
- Why this job: Join a team where your leadership makes a real difference in a professional environment.
- Qualifications: Strong PA experience with supervisory skills and excellent organisational abilities.
- Other info: Opportunity to mentor and develop a talented PA team while shaping departmental processes.
The predicted salary is between 36000 - 60000 £ per year.
A law firm is seeking a talented Business Support Manager to lead its PA teams and support the smooth operational running of a busy practice area. This role suits someone with strong PA/secretarial leadership experience, excellent organisational skills and a proactive, solutions‑focused mindset.
Why this role?
- Join a collaborative, approachable team where your contribution is recognised.
- Access high‑quality learning and development opportunities.
- Be part of a supportive, professional environment where you can thrive and grow.
The team
You will work alongside Partners, fee earners and a structured PA team, including senior and junior PAs and administrative support.
Key responsibilities
- Operational & Partner support
- Oversee the day‑to‑day running of the practice and the PA team.
- Act as the main contact for business services teams.
- Improve Partner efficiency by managing administrative processes.
- Attend Partner meetings, set agendas and capture actions.
- Support financial awareness, utilisation monitoring and salary benchmarking.
- Coordinate billing processes and ensure PA team compliance.
- Support technology updates and communicate recurring feedback.
- Work with BD teams to ensure accurate client, market and activity information.
- Ensure PA support for interaction lists, referral data and events.
- Develop, train and mentor the PA team.
- Lead performance management and regular check‑ins.
- Ensure proactive, high‑quality support is delivered across the group.
- Oversee PA recruitment, resourcing and succession planning.
- Allocate work fairly while supporting individual development.
- Share best practices and maintain consistency across departments.
- Help shape departmental processes aligned to firmwide initiatives.
- Support wider training needs with L&D.
- Assist other practice areas with overflow work when required.
About you
- Strong PA experience with supervisory/mentoring background (essential).
- Experience in a partnership environment, ideally within legal or professional services.
- Excellent written English, grammar and attention to detail.
- Advanced MS Office skills and familiarity with document and billing systems.
- Confident communicator with strong influencing skills.
- Highly organised, proactive, resilient and able to manage fluctuating workloads.
- Professional, client‑focused and able to work both independently and collaboratively.
Business Support Manager in London employer: LAW CHOICE RECRUITMENT
Contact Detail:
LAW CHOICE RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Business Support Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the firm and its culture. Understand their values and how they operate, so you can showcase how your experience aligns with their needs. We want you to shine as the perfect fit!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team leadership and operational support. We recommend doing mock interviews with friends or family to build your confidence and refine your responses.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Business Support Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your PA leadership experience and any relevant achievements that showcase your organisational skills and proactive mindset.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Business Support Manager role. Share specific examples of how you've improved efficiency or led a team, and don’t forget to show your enthusiasm for joining our collaborative environment.
Showcase Your Communication Skills: Since excellent written English is key for this role, make sure your application is free from typos and grammatical errors. Use clear and concise language to demonstrate your strong communication skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at LAW CHOICE RECRUITMENT
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Business Support Manager in a law firm. Familiarise yourself with the key responsibilities mentioned in the job description, such as overseeing PA teams and improving Partner efficiency. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your previous experience in mentoring and managing PA teams. Think of specific examples where you've successfully developed team members or improved processes. This will demonstrate your capability to lead and support others effectively.
✨Be Proactive in Your Approach
The firm is looking for someone with a proactive, solutions-focused mindset. During the interview, share instances where you've identified problems and implemented solutions. This could be anything from streamlining administrative processes to enhancing communication within teams. It shows that you can think on your feet and take initiative.
✨Communicate Clearly and Confidently
As a Business Support Manager, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. Use proper grammar and structure in your responses, as attention to detail is crucial in this role. Remember, how you present yourself can leave a lasting impression!
