ASSISTANT SUPPORT SERVICE MANAGER in London

ASSISTANT SUPPORT SERVICE MANAGER in London

London Full-Time No working from home possible
LAW CHOICE RECRUITMENT

At a Glance

  • Tasks: Lead and develop a high-performing secretarial team in a dynamic law firm.
  • Company: Join a leading law firm with a forward-thinking approach.
  • Benefits: Competitive salary, bonus scheme, hybrid work, and generous holiday allowance.
  • Other info: Opportunity for continuous improvement and career growth.
  • Why this job: Make a real impact in a visible leadership role within a professional environment.
  • Qualifications: 3+ years in a supervisory role, strong communication, and IT skills.

A leading law firm is seeking an experienced Assistant Secretarial Services Manager to play a key role in leading and developing a high-performing secretarial team within a busy practice group. This is an opportunity to take ownership of operational delivery, drive efficiencies and work closely with senior stakeholders.

The role:

  • Manage the day-to-day performance and workload of secretarial staff (office and remote)
  • Ensure effective resource allocation to meet changing business needs
  • Build strong relationships with key stakeholders, including Practice Group Leaders, HR and Finance
  • Support onboarding, training, mentoring and development across the team
  • Coordinate secretarial cover and manage absence, annual leave and HR processes
  • Conduct performance reviews, probation checks, and support salary processes
  • Review and improve workflows, processes and team structures
  • Support practice group operational activity and strategic initiatives
  • Champion continuous improvement, including the adoption of new technology and AI tools
  • Drive consistency and best practice across the wider secretarial function

About you:

  • Proven experience in a supervisory or team management role (minimum 3 years)
  • Strong background in a professional services environment (legal experience preferred)
  • Confident leader with the ability to influence and build credibility at all levels
  • Excellent organisation and workflow management skills
  • Strong communication and interpersonal skills
  • Advanced IT skills, including Microsoft Office and collaboration tools
  • Resilient, adaptable and able to manage competing priorities
  • Proactive approach with a focus on continuous improvement

What’s on offer:

  • Competitive salary with annual review
  • Bonus scheme
  • Hybrid working model
  • 25 days’ holiday (increasing with service) plus holiday exchange
  • Private medical insurance
  • Enhanced parental leave
  • Flexible benefits platform

If you’re looking to step into a visible leadership role where you can make a real impact, this is a great opportunity to join a forward-thinking legal environment.

ASSISTANT SUPPORT SERVICE MANAGER in London employer: LAW CHOICE RECRUITMENT

At LAW CHOICE RECRUITMENT, we pride ourselves on being an excellent employer that values the contributions of our team members. Our hybrid working model promotes a healthy work-life balance, while our commitment to professional development ensures that employees have ample opportunities for growth within the dynamic field of Structured Finance & Derivatives. With competitive salaries and a supportive work culture, we strive to create a rewarding environment where every individual can thrive.

LAW CHOICE RECRUITMENT

Contact Details:

LAW CHOICE RECRUITMENT Recruitment Team

We think you need these skills to ace ASSISTANT SUPPORT SERVICE MANAGER in London

Team Management
Operational Delivery
Resource Allocation
Stakeholder Relationship Building
Onboarding and Training
Performance Management
Workflow Improvement