Casework Support Officer (CSO) in Belfast

Casework Support Officer (CSO) in Belfast

Belfast Part-Time 33366 - 35235 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support migrants in navigating immigration processes and accessing essential services.
  • Company: Join a dedicated team focused on migration justice and client support.
  • Benefits: Competitive salary, pension contribution, and flexible working hours.
  • Other info: Part-time role with opportunities for personal growth and community impact.
  • Why this job: Make a real difference in the lives of vulnerable migrants and help them thrive.
  • Qualifications: Strong communication skills and a passion for social justice.

The predicted salary is between 33366 - 35235 £ per year.

The Casework Support Officer (CSO) will work closely with the Migration Justice Project’s Legal Officers and Caseworkers. Our Legal Officers and Caseworkers work hard to secure immigration status for migrants who have experienced forced migration. While immigration status can unlock entitlement to critical public services such as social security, housing and healthcare, in practice, we know that accessing these entitlements is not always straightforward. When a person is granted immigration status, there can be many more processes and barriers to navigate. These barriers can be particularly acute for Law Centre clients given the prevalence of trauma and vulnerability within our client group.

The purpose of the CSO role is to ensure that a grant of immigration status results in long-term positive outcomes for clients. The CSO works closely with our Legal Officers / Caseworkers and Legal Executives to ensure that our most vulnerable clients receive the necessary casework support following the outcome of an immigration decision. CSO support is flexible and is tailored to individual needs.

Examples of support the CSO may provide include:

  • liaising with other service providers and obtaining consent to share evidence;
  • making timely referrals to specialist services and, where necessary, accompanying our clients to appointments;
  • providing further information and support throughout the refugee move-on journey;
  • guidance on social security benefits such as Universal Credit and PIP;
  • providing administrative assistance e.g. opening bank accounts, applying for Refugee Integration loan;
  • providing immigration casework on non-regulated matters e.g. Refugee Travel Document, etc.

The CSO role is a rewarding opportunity to support migrants to access the support they need to move forward in their lives.

Location: LCNI, 3rd Floor, State Building, 2 Arthur Place, Belfast BT1 4HG

Salary: NJC SO1 £33,366 - £35,235 (pro rata) 5% employer pension contribution

Post: 17.5 hours per week

Closing date for receipt of applications: Wednesday 24th June 2026 at 12 noon.

Anticipate interviews to be held: Week commencing 29th June 2026.

Casework Support Officer (CSO) in Belfast employer: Law Centre

As a Casework Support Officer at our organisation, you will be part of a compassionate team dedicated to making a real difference in the lives of vulnerable migrants. We pride ourselves on fostering a supportive work culture that values collaboration and personal growth, offering flexible working arrangements and opportunities for professional development. Located in the heart of Belfast, our office provides a welcoming environment where your contributions directly impact the community, ensuring that every client receives the tailored support they need to thrive.

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Contact Details:

Law Centre Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Casework Support Officer (CSO) in Belfast

Get Involved in Local Initiatives

Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!

Join Social Impact Networks

Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Law Centre. Engaging in discussions can also help you make meaningful connections with potential employers!

Utilise Your University’s Resources

If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Law Centre directly. It’s a great way to make an impression beyond your CV!

Check Out Online Opportunities

Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Law Centre’s own job listings on our website. Being proactive here can put you ahead of the curve!

We think you need these skills to ace Casework Support Officer (CSO) in Belfast

Casework Support
Liaising with Service Providers
Referral Management
Client Advocacy
Knowledge of Immigration Processes
Understanding of Social Security Benefits
Administrative Assistance

Some tips for your application 🫡

Show Your Passion for Social Impact:For a role like Casework Support Officer (CSO) at Law Centre, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!

Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!

Tailor Your Application:When applying for the Casework Support Officer (CSO), customise your documents to fit the vibe of Law Centre. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.

Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.

How to prepare for a job interview at Law Centre

Show Your Passion for the Cause

When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Law Centre. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.

Bring Tangible Examples of Impact

Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.

Be Ready for Scenario Questions

Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.

Flexibility and Availability are Key

Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Law Centre's needs. They’ll want to know that you can commit without compromising your passion for the work!