Senior Content Coordinator - Commercial

Senior Content Coordinator

Department: Commercial

Employment Type: Full Time

Location: London

Reporting To: Pawel Frydrych

Description

The senior content coordinator provides support in all stages of the production process, coordinating submissions with authors from draft through to publication in various formats and on different online platforms.

The senior content coordinator role is client facing, working with multiple authors from around the world, managing key client relationships and performing a range of duties necessary to ensure high-quality content is delivered to deadline.

The senior content coordinator is involved in various publishing activities, including liaising with content and production teams, updating content management systems, responding to clients, and dealing with queries.

The senior content coordinator organises their workload, maintains accurate filing, and identifies, mitigates and reports on risks to delivery.

The senior content coordinator collaborates with cross-functional teams to ensure key deliverables are secured for timely production start, alongside providing guidance and expertise to junior team members on a portfolio of products. The senior coordinator line manages and plans the development of direct reports.

Key Responsibilities

• Oversee schedules for a product portfolio to ensure timely delivery of content for publication, adhering to editorial standards and deadlines.
• Identify, mitigate and report risks to delivery.
• Assist in training and managing any junior team members by overseeing their workloads, planning development and assessing training needs, and when required, dealing with all line management responsibilities.
• Collaborate with research, data, commercial and content teams to ensure adherence to agreed project plans and timelines, identifying and mitigating procedural issues.
• Liaise with contributors to ensure copy is received in a timely fashion, setting deadlines, sending reminders of due dates and chasing late copy.
• Work closely with content and production teams to ensure copy is edited, amended and finalised in time for publication.
• Utilise content management systems to coordinate and publish content.
• Organise and manage workload to meet tight deadlines.
• Deal with phone and email enquiries.
• Reporting, filing, diary management and other key administrative tasks.

Skills Knowledge and Expertise

• Deadline driven.
• Excellent time management and organisational skills.
• Attention to detail.
• Excellent communication and relationship building skills.
• Experience training and mentoring junior team members.
• Proven track record of mitigating and communicating risks.
• Expertise in content delivery processes and systems.

Benefits

Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:

Start of employment:

• Eye care
• Employee Assistance Programme
• A day off for your birthday

After 3 months employment:

• Pension (4% employer contribution and 4% employee contribution)

After 4 months employment:

• Life assurance

After probation:

• Cycle to work scheme
• Season ticket loan
• £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
• Puregym access
• Perks at work platform access

After 1 year service:

• Private healthcare

Additional Perks:

• Company socials
• Access to Employee Affinity Networks
• Mentoring scheme
• Volunteering Day
• Mortgage Advice
• Work from anywhere (2 weeks)
• Generous parental leave

We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.

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