At a Glance
- Tasks: Bridge customer challenges with product capabilities and deliver actionable solutions.
- Company: Dynamic legal tech company focused on innovative data delivery.
- Benefits: Comprehensive benefits including eye care, wellbeing allowance, and flexible work options.
- Other info: Inclusive culture with excellent career growth and mentoring opportunities.
- Why this job: Join a fast-growing team and make a real impact in the legal tech space.
- Qualifications: Bachelor's degree in IT or related field with technical customer-facing experience.
The predicted salary is between 55000 - 65000 £ per year.
Department: Commercial
Employment Type: Full Time
Location: London
Reporting To: Rikki Schmidle
Description: As AI, MCPs, and new connectivity models reshape how legal teams work, the value of proprietary data has never been higher. Lexology PRO has grown consistently at 30% year‑on‑year, so we know that our customers value our insights. We also know that customers are looking for more dynamic ways to surface insight, quantify exposure to risk, and stay ahead of regulatory developments. To meet that demand, we are evolving how our data is delivered and embedded into customer workflows, and are hiring a Solution Engineer to bridge customer challenges with product capabilities and turn insight into actionable solutions.
Key Responsibilities
- Pre-Sales Support – Partner with account executives to understand customer requirements and align product capabilities to business objectives.
- Technical Demonstrations & Presentations – Design and deliver compelling, high‑level product demonstrations and technical presentations that clearly articulate value to prospective clients.
- Solution Design & Scoping – Define technical architectures, integration points, and project scope, ensuring proposed solutions are feasible, scalable, and aligned with customer needs.
- Proof of Concept (PoC) Delivery – Lead the technical execution of trials and PoCs to validate the solution in a real‑world customer context and support deal closure.
- Relationship Management – Act as a trusted technical advisor, addressing questions, risks, and objections throughout the sales process.
- Product Feedback Loop – Communicate customer requirements, objections, and market insights back to product and engineering teams to inform roadmap decisions.
Skills Knowledge and Expertise
- Technical Expertise – Strong understanding of software systems, SaaS platforms, and/or relevant IT infrastructure, including integrations and APIs.
- Communication Skills – Ability to translate complex technical concepts into clear, value‑led messaging for both technical and non‑technical stakeholders.
- Sales Acumen – Solid understanding of the B2B sales process, with the ability to support value‑based and consultative selling.
- Problem‑Solving Capability – Proven ability to analyse customer business challenges and map them to effective technical solutions.
- Tools and Technologies – Familiarity with: Software demonstration tools, CRM platforms (e.g. Salesforce), API, MCP, and integration tools, Basic programming or scripting languages (e.g. SQL, Python).
Education and Experience – Typically a bachelor’s degree in Computer Science, IT, or a related discipline, with prior experience in a technical, customer‑facing, or pre‑sales role.
Benefits
- Eye care – from start of employment
- Employee Assistance Programme – from start of employment
- A day off for your birthday – from start of employment
- Pension (4% employer contribution and 4% employee contribution) – after 3 months
- Life assurance – after 4 months
- Cycle to work scheme – after probation
- Season ticket loan – after probation
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes – after probation
- Puregym access – after probation
- Perks at work platform access – after probation
- Private healthcare – after 1 year of service
- Company socials – additional perks
- Access to Employee Affinity Networks – additional perks
- Mentoring scheme – additional perks
- Volunteering Day – additional perks
- Mortgage Advice – additional perks
- Work from anywhere (2 weeks) – additional perks
- Generous parental leave – additional perks
We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
Solution Engineer in London employer: Law Business Research Limited
As a Solution Engineer at Lexology PRO in London, you will thrive in a dynamic and inclusive work environment that values collaboration and innovation. With a strong commitment to employee growth, we offer a range of benefits including a generous wellbeing allowance, flexible working options, and access to mentoring schemes, ensuring you have the support needed to excel in your role. Join us in shaping the future of legal insights while enjoying a culture that promotes equality and respect.
Contact Details:
Law Business Research Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Solution Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing a role as a Solution Engineer.
✨Tip Number 2
Prepare for those technical demos! Brush up on your software systems knowledge and practice presenting complex ideas in a simple way. You want to impress with your ability to communicate value clearly.
✨Tip Number 3
Showcase your problem-solving skills! Think of real-world examples where you've tackled customer challenges and how you mapped them to effective solutions. This will resonate well during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Solution Engineer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solution Engineer role. Highlight your technical expertise and how it aligns with our needs at StudySmarter. We want to see how you can bridge customer challenges with our product capabilities!
Showcase Your Communication Skills:Since you'll be translating complex tech concepts into clear messages, give examples in your application of how you've done this before. We love seeing candidates who can communicate effectively with both technical and non-technical folks!
Demonstrate Problem-Solving Ability:Use your application to showcase specific instances where you've tackled customer business challenges. We’re looking for those who can map these challenges to effective technical solutions, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Law Business Research Limited
✨Know Your Tech Inside Out
As a Solution Engineer, you'll need to demonstrate a strong understanding of software systems and SaaS platforms. Brush up on your knowledge of APIs, integrations, and any relevant programming languages like SQL or Python. Being able to discuss these topics confidently will show that you're technically savvy and ready to tackle customer challenges.
✨Master the Art of Communication
You’ll be translating complex technical concepts into clear messages for both technical and non-technical stakeholders. Practice explaining your past projects or technical solutions in simple terms. This will help you convey value effectively during the interview and showcase your communication skills.
✨Prepare for Real-World Scenarios
Expect to discuss how you would handle specific customer challenges. Think about past experiences where you’ve successfully mapped business problems to technical solutions. Be ready to share these examples, as they will highlight your problem-solving capabilities and your ability to deliver actionable insights.
✨Show Your Sales Acumen
Since this role involves pre-sales support, brush up on your understanding of the B2B sales process. Be prepared to discuss how you can support value-based selling and consultative approaches. Demonstrating your sales acumen will set you apart as a candidate who understands the bigger picture.
